the internet sales team handled the set up of appt, we walked in the model & we wanted was there (Gre
en Sorrel paint). James Osborn our sales rep made the process easy. Was worried about the typical car dearlership buying experience and it broke the mold. The dealership was beautiful and from sales to finance very easy to go thru, would highly reccomend Jerry's team and James Osborn, Rick Coleman along with Rick Spell. The finance manager was very easy to deal with Kenny Wilder too.
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Robert Hamm was upfront and attentive. One the smoothest purchase experiences I’ve had. He was prompt
answering questions after the sale as well. Will definitely come back here for my next Genesis G70!
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Fitzgerald Genesis of Clearwater set the bar across the board for a perfect customer experience.
From the moment I reached out with a brief inquiry, Mark, Martin and Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.
It could not have been more pleased and this made the process extremely pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
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I found my sales person (Glen) to be very attentive and knowledgeable. He was personable, accessible,
and worked late into a Friday evening to address our concerns. The dealership kindly accepted our offer knowing that they were accepting less than than the true value of the car. Every aspect of our purchase was A-plus. We did all of the transaction via telephone and shipped the car to Albuquerque. They were even kind enough to fix small wheel issues as good will. This was totally unexpected and greatly appreciated. This car was purchased for our son who is in college. He (we) hopes to hit it big in the film industry. He is a car nut and Beverly Hills Porsche will (and deserves) his future business. Thank you.
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Adam treated us very well and I was well surprised by our visit and buying experience. The dealer sur
charge over MSRP was quite high and I'd go to other dealers if they have the inventory.
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David Kim was an absolute professional. He stayed in direct contact with me and provided continuous u
pdates during a 5 month period. He made sure that I got the exact vehicle I wanted with the hard to get exterior and interior colors. Top notch team which I highly recommend!
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Quick turn around time and great customer service!
A big thanks to Towne MINI for it's excellent customers service! As a single parent and a one car hou
sehold having a courtesy car relieves so much of the anxiety when my car needs repairs. Sending me a detailed list with pictures of needed repairs and answering all my silly questions made my experience that much easier. And the free inspection to identify possible upcoming normal wear repairs helps with prevention of further issues. Definitely worth the 2hr drive ?
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