They attended to us the same day we called, in less than an hour my truck was ready 100% recommended
and as always very friendly excellent service.
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6350 S Hanover Rd Suite H And J
Elkridge, MD 21075
5.0
(1,406 Reviews)
KS
Lexus 350ES
You don’t have to go to an expensive dealership. Just go to Mike—he’ll take better care of you and wo
n’t upcharge or overcharge.
Appreciate you, Mike, for over a decade. 💙
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I'm a long time Neubauer customer and know they are professional, honest, and customer focused, but I
need to give them a special shout out today. On the Saturday before we were set to leave for a road trip vacation on Wednesday, I discovered my brakes needed to be replaced. I called first thing Monday morning and Chelsea found a way to fit us in and made sure we had our car back by Tuesday afternoon in time for our travel on Wednesday. What a relief! As I said, very customer focused! Sarah, Matt, and Chelsea are always great to work with. Thank you Neubauer team!
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I had to have my car towed to the shop. They worked on it the next day. Car runs great after picking
it up. They even offered to give me a lift to retrieve my car since I had to have it towed to the shop. I couldn’t have asked for a better team owner, and his certified mechanics.
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