I find them to be very professional in every aspect of their business. I trust that my car is safe f
or me to drive because they are maintaining it.
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I drove across a concrete block while pulling into a parking slot at my doctor's office, and when I r
eversed my car to back away from the block, it ripped my front bumper loose across the entire front of the car. My spouse called Mile Repair the following morning, and although it would not have been a major repair, they agreed to look at the car right away. Long story short, Mile put my bumper back together and sold me a new battery all for a very reasonable price. A short time later, I picked up my car and you couldn't tell it had even been damaged. I am so grateful to these guys for their service!
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My 2015 Honda Crosstour v6 needed a timing belt & water pump 100k mile replacement. I am an engineer
and my wife & I snowbird here in Apache Junction. I searched/googled the internet "near me" and Spectrum Auto Care in Gilbert caught my eye ... and I read several very positive reviews. I visited them and met Michael at the front desk ( Service Writer/Manager). He was professional, polite and very knowledgeable ...especially on some the minute details I brought up. BTW, the shop stalls were all busy!
They did the repair yesterday and it was perfect, including giving me the box of old parts to examine myself! Wow! They earned and deserve more than a 5-score. 100% first class in every way and I will recommend them to all my friends and relatives here in AZ.
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We needed to find out why our truck AC wasn't working well. Searched online and chose AZ Auto Air due
to the huge amount of great reviews. They are well deserved!! Great service, honest evaluation of our issues - no attempts to upsell as happens at other car repair places. Great customer service and easy to set up an appointment too.
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I just want to share what a great experience I had with Jake one of your Service Advisors and the way
he communicated with me while my car was in the shop at your dealership. I work on the phone so it would be hard for me to talk with him via a phone call. He is a great texter through your app, and he kept me informed during the process.
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They are the most honest and wonderful people that work there. Compared to my Mercedes dealer which i
s after the money not the customer.! I have recommended them to my friends as well. Very trustworthy and knowledgeable on Mercedes Benz and do not overcharge for anything. I will be a regular customer there for all my service needs on car.
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The service team and Lynn did a great job getting us back on the road after rabbits chewed through ou
r dash lights cables. They ran the updates for security and engine monitoring logic under the required services that needed to be done. We also had some damage. I like the way everything was itemized for our approval. This process was so easy with no pressure to upsell. I expected the worst having dealt with other dealerships but this was fast, convenient, friendly service. Thanks Lynn, it was a pleasure doing business with you!
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4043 W Kitty Hawk Way Ste #5
Chandler, AZ 85226-8522
5.0
(807 Reviews)
DC
After Hours Help - Next Day Repair
I had my alternator fail while driving home. I ended up getting a tow to Nate’s as it was the closest
auto shop (and had great reviews already). That ended up being serendipitous because Nate was still at the shop an hour after they closed when my vehicle was dropped off. He came out to greet me after hours (when he did not have to inconvenience himself), got me checked in (saving me a trip the next morning just to give the keys over), and diagnosed, fixed, and returned my vehicle to me the next day. An unfortunate event turned into probably the best possible scenario on the back end. I am thankful to Nate and his team!
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