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Bridwell Automotive Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,045 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Bridwell Automotive is conveniently located in Scottsdale Arizona. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Bridwell Automotive is conveniently located in Scottsdale Arizona. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Import Auto Repair, Auto Maintenance
Contact
(480) 948-4781
Closing in 37 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
7171 E Lincoln Dr Scottsdale, AZ 85253

Affiliations

ASE
Bridwell Automotive Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,045 Reviews)

MG
Marilyn G.
Paradise Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Marilyn said the business is polite, efficient, and keeps in touch. She said the business charges a reasonable amount.
Recommended
Lane B. from Bridwell Automotive Center responded on 06/23/2025 09:35 AM

Marilyn, we appreciate your kind words about your recent repair with us and it’s great to know you had a positive experience. We hope to assist you again soon!” Thank you for your business.


LV
Laird V.
Paradise Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Laird said they were very good and extremely fast. They got him in right away.
Recommended
Lane B. from Bridwell Automotive Center responded on 06/17/2025 12:54 PM

Hi Laird,
Glad we could get you in and out quickly. Thank you so much for your business. Have a great rest of the day!


JC
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Janet C.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent service
Very good service and checks everything very well.
Lane B. from Bridwell Automotive Center responded on 06/10/2025 03:17 PM

Janet,
Thank you for the 5 stars. We truly appreciate your business with us over the years! Have a great rest of the week!


RB
Rodney B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Rodney said they did excellent work, it was very high quality. They were a little high priced on gas but they were very nice people. They were reasonably priced on the battery they put in for him and they washed the windshield and cleaned it. They're good all around and the quality of their mechanics is very good, it's a nice place to do business.
Recommended
Lane B. from Bridwell Automotive Center responded on 06/03/2025 09:23 AM

Rodney,
thank you so much for your thoughtful review! We're thrilled to hear that you found our work to be excellent and high quality—that’s always our goal. We appreciate your feedback on pricing and will continue striving to offer great value. It's wonderful to know you had a positive experience with our team and that our mechanics delivered the level of service you deserve. We’re glad you found us to be a nice place to do business, and we look forward to serving you again in the future!"


MH
Mandy H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Service
Mandy said they were very up-front and honest about getting her vehicle fixed. Everything was great, and everyone was friendly and honest. No other place pumps her gas, cleans her windshield and provides the maintenance they do, they're amazing.
Recommended
Lane B. from Bridwell Automotive Center responded on 05/29/2025 08:44 AM

Mandy,
Mandy! Your kind words mean the world to us. Being upfront and honest is at the heart of everything we do, and knowing that you felt well taken care of makes our day. We love going the extra mile to keep your vehicle running smoothly—whether it’s pumping your gas, cleaning your windshield, or providing top-notch maintenance. Thank you for trusting us and for sharing your experience. We’re grateful to have amazing customers like you!"


MC
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MARK C.
Paradise Valley, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2025
verified customerVerified Customer
8
The work is great; the people are great. But they are disorganized.
They email me to tell me it's time for service. I respond to say "let's do it". They tell me that if I bring it in on the following Tuesday or Wednesday they will do it on that same day. I say let's do Tuesday. Then I bring the car in and they make me leave it overnight. And this is all for nothing beyond a routine check at a given mileage. Their work is quality; their blocking-and-tackling is weak.
Lane B. from Bridwell Automotive Center responded on 05/23/2025 04:10 PM

Mark,

Thank you for your honest and constructive feedback. We truly appreciate your continued trust in us and are grateful for your support over the years. We're thrilled to hear that you're happy with the quality of our work and our team.

That said, we sincerely regret any frustration caused by our scheduling process. Your time is valuable, and we understand that expectations for same-day service should be met when promised. We take your comments to heart and will be reviewing our internal processes to ensure smoother coordination moving forward.

Thank you again for your business and your helpful feedback—we look forward to serving you again in the future.

Best Regards,
Bridwell Automotive Team


GG
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Geff G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great service
Great and friendly service.
Lane B. from Bridwell Automotive Center responded on 05/15/2025 10:36 AM

Geff
Thank you for the 5 stars. We appreciate your business with us all theses years and trusting us with your vehicles repairs. Have a great rest of the week!


LS
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LARRY S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
8
SUV Service
Good service at a fair price
Lane B. from Bridwell Automotive Center responded on 05/15/2025 10:34 AM

Hi Larry,
Thank you for the great review. So happy we could help your with your vehicles needs. Thank you for your business!


JF
Joe F.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
Category: Service
Joe said the business was nice to him, they did what they had to do, and that it was quick and easy. He said he wished he had gone to this business years ago because other places tried to over sell him.
Recommended
Lane B. from Bridwell Automotive Center responded on 04/30/2025 08:30 AM

Joe,
Thank you for the 5 stars. We appreciate your business with us and hope we can continue to be your go to shop in the future. Have a great rest of the week!


JM
Jim M.
Paradise Valley, AZ
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
Category: Service
Jim said everything is working great and he is happy.
Recommended
Lane B. from Bridwell Automotive Center responded on 04/25/2025 10:06 AM

Jim,
Thank you for the great review. We appreciate your trust with us with your vehicle and hope we can continue to help you out with your repairs in the future. Have a great rest of the week!


MW
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Mike W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
0
Great Service - As always
I have taken many family vehicles to Bridwell over the past ten years with problems large and small. I have never been disappointed with the quality of the service or the professionalism of the staff.
Lane B. from Bridwell Automotive Center responded on 04/07/2025 09:27 AM

Mike,
We appreciate your business with us all these years. Thank you for trusting us with your vehicle repairs all these years. Have a great rest of the week!


DD
David D.
Paradise Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
David said they got the job done at a reasonable price.
Recommended
Lane B. from Bridwell Automotive Center responded on 04/07/2025 09:19 AM

David
Thank you for your business! We appreciate the great review. Have a great rest of the week.


LF
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Larry F.
Paradise Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
9
New Alternator, FAST!
Needed a new alternator in a 2017 Honda Civic, done fast and great service!
Lane B. from Bridwell Automotive Center responded on 03/28/2025 08:39 AM

Larry, 
Thank you for the great review. We appreciate your business with us and hope we can continue to help you out in the future with your vehicle repairs. Have a great rest of the week!


JT
John T.
Paradise Valley, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/27/2025
verified customerVerified Customer
Category: Service
John said he took his vehicle in for an oil change. This is a new, re-built engine with only 500 miles on it. The drain plug washer was not done correctly and it has been leaking ever since. He had to fill it up with oil to take it back in. He almost lost his new engine. He has been going there for decades and this is the first bad experience he has had.
Recommended
Lane B. from Bridwell Automotive Center responded on 04/01/2025 08:44 AM

Hi John, 
Sorry to hear that you had a bad experience with us. We appreciate your business with us all these years and we are always willing to communicate and correct any issues you may have with your recent visits. Looks like we were able to take care of this issue and get you back on the road. Please do not hesitate to call us if you feel we have not provided the service you were expecting. Thanks again for allowing us to service your vehicles. Have a grea rest of the week!


PT
Paula T.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Paula stated they did a good job, they are fast.
Recommended
Lane B. from Bridwell Automotive Center responded on 03/06/2025 09:55 AM

Hi Paula
Thank you for the great review. So glad we could get you in out quickly. Have a great rest of the week!
Thank you for your business. 

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