We have been bringing our personal and business vehicles here for years and have always received exce
llent service. We highly recommend to bring your castles and trucks for fast friendly service. If we could give more than 5 stars we would thanks guys for staying local
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I had just recently bought a 2013 Hyundai Sonata out of Fort Myers Florida. I had only had the car le
ss than a month and the engine failed as I was pulling off the highway. I just moved to Northern Kentucky and did not have a clue what dealership to bring my car too. After realizing that there was a recall issue out, I started calling all the Hyundai dealerships in my area. Everyone was booked out for three months on just a diagnostic. If you have had an engine recall, you will know that’s just the first step of getting the whole process started. After calling around I stumbled upon Jeff Wyler superior. They were the only dealership not booked out for months on end. I spoke to the service department and I was in shock when they told me I could drop off my car that day, as every other dealership gave me a three month wait. The vehicle I have is the only one I have to get around. Waiting three months was not in the cards. Everyone in the service department was exceptional and answered any questions I had. I called more times than I can count and they always reassured me of the process. I’ve never dealt with an issue like this and they were always friendly and explained the process step by step. My experience here was beyond exceptional. Will, in the service department is the reason I’ll be coming back for service and sending my friends/colleagues to Jeff Wyler Superior Hyundai as he did an amazing job at explaining everything. I’m extremely thankful for everyone in the service department and the job they did, no words of thank you could ever be good enough for my time in need. Everyone was exceptionally welcoming.
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Despite having a busy day, Moore’s garage managed to fit me in for a same-day fix. This isn’t the fir
st time they’ve helped us this quickly - they’re routinely efficient & identify the issue without trying to add on additional work. They’re very upfront about their recommendations & what are necessary repairs.
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The suspension and steering wheel was slightly off-center on my vehicle due to poor Hamilton County r
oads. The garage performed a front-end alignment and now my vehicle tracks and steers straight. The tires and wheels were also checked for balance and rotated. Excellent service by good people. Thank you.
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The service department at the Alexandria location is excellent. I really appreciate the personal atte
ntion from employee, Jeff Noe. He is always professional and helpful.
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