I had issues with my mini that a different shop couldn’t fix. Baltimore Bimmer was able to diagnose a
nd fix the issue at a good price. They even went above and beyond to resolve a water issue and provided great customer service.
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Took my truck in for a MSI my tire sensor was on and a oil change. Joe was prompt at calling me first
thing to tell me what the cost would be in advance. Excellent service and communication. I recommend them strongly. Great shop great folks. I live in White Marsh it was well worth the trip.
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Mr. Don Leo was wonderful, caring, hardworking, appears to care about people finances. He's Honest a
nd fair. He's does not exaggerates his prices. He also went down to dealership to purchase parts and placed it in my car and put gas in my car and did not want to charge me. I said to my self this man is AMAZING. Of course I would not let him do that. I will always take my car to him, because I know he will take great care of my car and I trust his opinion. He's a genius when it comes to repeating cars. He repeated everything that the Car Dealer mention to me, and I did not say anything to him. He was right on point.
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Yesterday’s visit was for an oil change and to replace my wiper blades. They are very friendly and I
was in and out in less than an hour, they even checked my tires and put air in them. Although I had a coupon for an oil change at the mechanic I was previously using, I chose to go back to Horizontal. In July I kept losing air in one of my tires, I tried to get it checked by my previous mechanic but was told it would be a week before they could fit me in. I did a search for another mechanic and found Horizontal. I got an appointment for the next day and they found a nail in my tire and repaired it. I highly recommend Horizontal!!
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My car was done reasonably quickly and the waiting area is clean and convenient. I waited about 3 hou
rs and listened to the staff talk on the phone with several customers; they itemized everything even the tax, but they never suggested that the customer should bring cash to get that price. There is a 3% surcharge for paying with a credit or debit card. Now you know!!
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6431 Baltimore National Pike
Bldg 108
Catonsville, MD 21228
4.9
(104 Reviews)
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