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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1187 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1187 Reviews)
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Reviews

SW
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Shelley W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/01/2025
Verified Review

Mostly great!

We are very pleased with our Ioniq. Just a few less than perfect aspects.
Recommended
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PP
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Pamela P.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2025
Verified Review

Variable features are nice.Not the best for distance driving..

Okay car.
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Hyundai Motor America responded on 12/01/2025 01:38 PM

Hello Pamela, Thank you for sharing your feedback on your IONIQ 5. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc
KA
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Kevin A.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2025
Verified Review

Awesome vehicle

This is my second Ionic5. There are very few things I can think of that I would change. The main being a rear wiper.
Recommended
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NB
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Neil B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/28/2025
Verified Review

Car Died after 1 year

Quality is lacking. Car died after one year. Frequent rattles when driving.
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Hyundai Motor America responded on 12/01/2025 07:51 AM

Hello Neil, we are really sorry to hear about your experience with your 2024 Hyundai IONIQ 5. Assigned case manager will reach out to you within 2-3 business days to review your case further. ^cc
SL
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Sierra L.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2025
Verified Review

Underwhelming

I much preferred the Kona. This vehicles safety features are too sensitive and often inaccurate. The turning radius sucks. The dash is poorly placed behind the wheel so you can’t see any of the information unless you duck to look, I can’t see it while keeping my eyes on the road so it’s just bad.
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Hyundai Motor America responded on 12/01/2025 07:59 AM

Thank you for sharing your feedback about your 2024 Hyundai IONIQ 5, Sierra. We truly value hearing from our customers and continuously monitor feedback to enhance our products and services. If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
AB
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Ariel B.
2024 Hyundai IONIQ 5
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/27/2025

10k miles, don't drive ⚠️ warning, 2 weeks in service and counting

I’ve owned my Hyundai Ioniq 5 for 18 months and have only put about 10,000 miles on it. I don’t drive much and take good care of my vehicles, which makes the current situation even more frustrating. My car has now been in service for more than two weeks, with no clear timeline or meaningful updates. For a vehicle that came with two years of complimentary charging, I expected reliability. Instead, I’ve been stuck driving a gas-powered rental minivan, spending time, money, and energy I never planned to spend, especially ironic given that I chose an EV specifically to avoid fuel costs and environmental impact. The Ioniq 5 is great when it works, but these kinds of long service delays make it hard to trust the ownership experience. I’m hoping Hyundai recognizes the inconvenience and additional out-of-pocket costs this situation has caused and does something to make this right. At the very least, customers shouldn’t be left worse off than before they went electric. Right now, it’s very hard to recommend the Ioniq 5 until the reliability and service delays are seriously addressed.
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Hyundai Motor America responded on 12/01/2025 10:42 AM

Hello Ariel, 

Thank you for your feedback regarding your 2024 Hyundai IONIQ 5 . We’re truly sorry to hear about your experience with vehicle stalled and you needed to tow it to the dealership. We recommend you continue to work with your dealership on the repairs needed,   If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you 
GR
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Gerald R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2025
Verified Review

Iconic 5

Super fun to drive, would recommend you give it a try.
Recommended
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BR
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Bernard R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2025
Verified Review

2024 Ionic 5 review

Operates fine. After two years, cabin noise is high. Fast charging works excellent.
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DC
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Doug C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
Verified Review

Great car, a few nit

My first EV and in general I love it and will never go back to ICE. That said… 1) way too much screen space and difficult to find anything. This is common, but makes operating the car considerably more difficult to do. 2) no rear windshield wiper. I just can’t. 3) No spare tire. I know these are going away, but I’ve already had to replace a tire that had sidewall damage and it made dealing with the flat much more time consuming. 4) Beeps. Jesus. They are constant and I have no centralized space to figure out what they correspond to, not to mention they can be incredibly startling when they come out of nowhere. If I need to know something, I shouldn’t have to spend thirty seconds, while driving, to figure it out. Just give me the info I need in an obvious spot and kill all the eye candy. I’m not playing a video game (although my experience is that is exactly what most people are doing in their cars). 5) I hate hate hate non-press “buttons”. There’s a whole line of these underneath the center display, and no tactile feedback. 6) escape proof exterior door handles. I am leasing this vehicle and will be looking for a car that fixes some or all of these issues when the lease is up. I really liked the Ioniq but will look for something I can interact with more easily on the next one. Oh, and learn how to tell me if 1 or 10 is higher in your survey directly below this box.
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SZ
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Shayne Z.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2025
Verified Review

Enjoyable but lacks real usability in certain cases

we thoroughly enjoyed our ioniq5. It was our sole car for a year with a family of 4 ( two toddlers). While it wasn’t the best option in long road trips, vacations and traveling longer than just outside our Local Bubble—we enjoyed our ioniq5. It’s fun to drive, easy to maintain and perfect for around town and semi-local trips.
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KV
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Krishnaswamy V.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/26/2025
Verified Review

Fast Charging and Easy for Everyday Driving

This is my second IONIQ 5, leased after my first one was totaled in an accident. The car has excellent battery charging performance and is fun to drive. However, the build quality is noticeably low. I constantly hear a noise from the trunk door, as if some bolts are loose. I worry that after three to four years, the car may become difficult to maintain. Bottom line: the IONIQ 5 is a good option to lease if you can get a solid deal—but not something I’d want to keep long-term.
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Hyundai Motor America responded on 11/26/2025 03:48 PM

Thank you for sharing your feedback about your 2024 Hyundai IONIQ 5, Krishnaswamy.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services. Thanks for taking the time to share your thoughts. ^cc
PT
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Peter T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2025
Verified Review

Pray that you never require your Ioniq 5 to be serviced

It was a good car, until it wasn't.
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Hyundai Motor America responded on 11/26/2025 03:19 PM

Hello Peter, we are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. We will share your feedback with them. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc
ET
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Ernie T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
Verified Review

Amazing vehicle

An amazing vehicle with many new technology features and Driver assist features.
Recommended
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CB
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Claudia B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2025
Verified Review

Really nice, but...

Overall, excellent but some small annoying details.
Recommended
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LD
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Lisa D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2025
Verified Review

review

It's a decent car for the money.
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SR
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Sacora R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2025
Verified Review

Amazing car in a compact package. Best choice we have ever made.

We had a friend buy an Ionic 5, and we looked into it. We were looking to buy another brand of electric vehicle and researched this after we saw our friends. By and far, this car has so much more than any other maker's electric vehicle. I drive this car 3 days a week with an hour commute both ways. About 72 miles of interstate and highway, and I only need to charge it once back home, with about 30% still left. It is comfortable, easy to drive, FAST when needed, and just a totally amazing car. I get a ton of compliments on it. With the adapter and access to fast chargers, it makes traveling is easy. There is a learning curve to electric vehicles, it's charging, and charger locations. If I had any advice, look at the apps and find an electrician experienced in installing e-car chargers for your home charger. This made our utility bill go up $12 a month by charging it 4-5 days a week. There is a learning curve with driving and using a lighter foot to save the battery.
Recommended
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MB
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Maxim B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2025
Verified Review

Very Satisfied

I love everything about this car - it has treated me well over the past 2 years
Recommended
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MW
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Martin W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2025
Verified Review

Lovely drive

Mostly excellent car with a few annoying features
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RR
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Ronelio R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2025
Verified Review

SEL RWD is very stable to drive and long range

Great EV to drive, and roomy and stable.
Recommended
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PM
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Paul M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/24/2025
Verified Review

Better cars out there

Terrible range and terrible build. Noisy creeks and 12v battery died within 10k miles. A/C terrible and no rear windshield wiper. Rapid tire wear. Will not buy another Hyundai.
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Hyundai Motor America responded on 11/24/2025 03:47 PM

Hello Paul, we are really sorry to hear about your experience with your 2024 Hyundai IONIQ 5.We truly value hearing from our guests and continuously monitor feedback to enhance our products and services. If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
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