Hello Lori, We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department. We’re so sorry to hear about your experience with one of our retailers. Although each Genesis retailer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team.Thank You. ^cc

Hello Bary, Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department. If you have any questions or concerns about Genesis vehicles, please contact our customer connect center at (844-340-9741). Thank you. ^cc