Was in and out of the shop within an hour. I asked a couple questions and they were open and honest w
ith the pricing and didn’t pressure me into doing anything else. Very good customer service!
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I CALLED 5 DAYS BEFORE GOT IN ON A MONDAY MORNING. I DIDNT HAVE TO WAIT AT ALL. I WAS IN AND OUT WITH
IN 20 MONUTES FOR A N OIL CHANGE. PRICE IS REASONABLE AND SERVICE GREAT. WILL CONTINUE TO DO BUSINESS FOR ALL MY VEHICLES.
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Triangle Motors, Frederick,. MD. Always, there to help.
I was stranded with a dead battery, night approaching & could not get through To AAA; a call to Trian
gle Motors and I was safely on my way in 20 minutes.
The greater Frederick Honda community is blessed with a Service-Sale & Rental Service. I found the good people at Triangle after we a couple of miserable attempts to service center to fill my needs. I knew I found my place when I walked in & saw their walls of photos of customers with their cars, members of their 100K, 200K, 300K, 400K & yes 500,000 miles Club. Everyone I've dealt with over the years has been totally professional, thoughtful of my time and safety; the cost always reasonable. Their regular maintenance has kept me free of
major issues. I would feel lost without Triangle Motors.
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I have used this dealership for over 20 years. I have always had a good experience. They typically
deliver on time. No surprises when it comes to cost of repairs.
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I was recommended through a coworker to meet Mike Murphy and start looking for a truck to pull our 13
k lbs trailer. Mike spent weeks looking at thousands of GMC 1ton pickups for us. In the end we switched gears on him and bought and Dodge 3500. We couldn't be more happy or ecstatic with our new truck and are so appreciative of the patience and diligence Mike had with finding us the right vehicle, not just a vehicle. We would buy from them again in a heart beat. When our new truck had a headlight issue 3 days after purchase, Auto House quickly fixed and made right any small issue we had. Thank you Mike and auto house for taking care of us!
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Transmission died in Omaha. We live in Kansas City area. Started calling dealers (due to extended wa
rranty). Everyone said, "See you in August". Rae told us to come on in, they'd get us in that day. She also gave us the name of a tow truck driver that was great (Triple T Towing)
They checked and also found that repairs could be weeks away. Jill spent the next two hours trying to talk to any and everyone to try to either get them to fix it or allow the extended warranty to cover them fixing. She had tons of other work to do and could have told us it wasn't her problem but she made it so.
In the end, Jill found a dealer that should be able to fix it before the end of the month.
Hubby had to drive up to rescue us. He wouldn't get there until after we left. Jill emptied her car. She loaded up all of our stuff and took us to Mama's Pizza. She didn't just drop us off at the door.. She checked with them that we could stay awhile and helped us drag everything in.
Both of those ladies did their job above and beyond. The mechanics we talked to while we were there were focused on doing their best job.
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They always deliver. I needed control arms and alignment and tires it was finished in no time .. Josh
and Randy are awesome mechanics. Love the receptionist ?
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Had my timing chain done here and they were fast and very helpful ! Called me when things came up and
kept in contact !! Would recommend them to anyone!
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Had a 100% 5 star GREAT experience with Dave Smith Nissan! Rowan is a great sales manager and communi
cator. I was lucky to work with Travis who was so nice, thorough, helpful and a pleasure to work with to get my new vehicle! Travis explained everything so well and really went the extra mile for me in so many ways! Cody is really friendly, nice, professional, and also a great pleasure to work with on all of the details and paperwork. Getting a new car was so easy and enjoyable! Thank you Travis and Cody and the whole Dave smith Nissan Team!
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