Came in with a squealing transmission, they could have said the transmission needed a rebuild, but th
ey said all I needed was a fluid change. They completed the work promptly. Their honesty is much appreciated!
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Our electrical system failed. The staff isolated it to a bad fuse that was only available at the Acur
a dealer. Michael drove. Down to Berlin to get the part. It resolved the problem so we got our car back quickly. The price and the service were both excellent.
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This place is the best place to get your car serviced. They can fix most anything, but if not they a
re clear about what needs to be done (ie take it to the dealer). The shop is clean and organized. No junk cars lying around and tools are put away. That kind of attention to detail is what also goes into servicing your car.
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from the time I contacted Ritz Auto Repair to the the time I picked up my car, I received the most re
spect and professional service ever. I recommend these guys to anyone
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i like there knowlegde of problem solve caring people tried do a good job and go over things with you both guys take pride in doing a great job
I been with other garage before and I trusted good friend garage and these guys are better and more c
omplete they do a good job and I appericate that very much and you can trust their judgement
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Our family has saved $7000 so far by using West Laurel Garage. My son's 2014 Nissan was diagnosed by
the dealership as needing a new transmission - $4000. We took it to Tommy and his mechanic replaced the drive belt, solving the problem. It cost about $150.00. Then our Subaru needed a new catalytic converter. Subaru Inc. told me it wasn't covered under warranty and would cost over $3000. Tommy told me they were looking at the wrong warranty and suggested I ask again. It turns out it WAS covered under the emissions warranty, and the repair was free at the dealership. Tommy is as honest as they come and uses high quality parts at a reasonable price.
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