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Whitman's Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(408 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Whitmans Auto Care Center (WACC) is a Multi bay repair facility offering complete foreign and domestic auto & light truck care. Established on April 1, 2001, WACC serves western Washington county and surrounding areas, including: Forest grove, Hillsboro, Gales Creek, Cherry Grove, Gaston, Banks, North Plains, Yamhill, and Verboort. Whitmans Auto Care Center (WACC) is a Multi bay repair facility offering complete foreign and domestic auto & light truck care. Established on April 1, 2001, WACC serves western Washington county and surrounding areas, including: Forest grove, Hillsboro, Gales Creek, Cherry Grove, Gaston, Banks, North Plains, Yamhill, and Verboort.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(503) 357-4123

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
403 S.W. Oak St. HILLSBORO, OR 97123
Whitman's Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(408 Reviews)

RH
Robert H.
Hillsboro, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2026
verified customerVerified Customer
Category: Service
Robert said he was verbally told at the time of leaving his vehicle that if only a diagnostic was done that there would be no charge, however, they still charged him $150 and then argued with him about it. They also did an oil change wrong, when his vehicle only takes 100 percent synthetic, they used a synthetic blend instead.
Not Recommended
Will from Whitman's Auto Care Center responded on 03/03/2026 10:24 AM

Vehicle was brought in with a check engine light on, customer was advised that retrieving codes would be free of charge but diagnosing codes would incur a diagnosis fee. 

Codes scan revealed:

P00C7 Intake air pressure fault
P0401 EGR flow fault
P06DE engine oil pressure fault

Oil level was checked finding no oil on engine dipstick, oil was addend to engine crankcase (using recommend synthetic blend 5w20, per manufacturer specification) to bring engine oil level to safe operating level, codes were then cleared and vehicle was test driven twice while monitoring scanner data output PID’s with no abnormalities observed and no codes returned.  Customer then approved oil change and oil change was performed using manufacture specified 5w20 synthetic blend oil.

If codes have returned Whitman's auto care would perform a diagnostic, free of charge, for any of the engine diagnostic codes retrieved from the initial code scan performed on 1/9/2026

We apologize for any confusion resulting in the unexpected diagnostic fee and look forward to resolving this issue to the customers satisfaction

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