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West Miramar Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,211 Reviews)
68
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
68
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Car Maintenance, Oil Change, Auto Repair
Contact
(858) 457-5716
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5726 Miramar Rd San Diego, CA 92121-2523
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West Miramar Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,211 Reviews)
Write a Review
Recent Reviews
MA
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Michael A.
San Diego, CA
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Convertible top, front forks replaced.
First, the employee picked up the phone, and said West would take a look. West fixed that problem, and the front forks. Car is working great.
Verified Customer
San Diego, CA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Phenomenal team🤩
10/10
Verified Customer
San Diego, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Problem Solved in a Few Hours
After two months of problems and time in and out of two local dealers, they took care of my (non-warranted) repair for MUCH LESS than I was quoted from my dealer. With a diagnosis in hand, they were able to replace the part and have my car back on the road in a few hours. Since I am soon out of warranty, they will become my new go-to auto shop. Thank you!
EP
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Erika P.
San Diego, CA
Volkswagen Rabbit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Amazing Service
The customer service here has been a pleasure. They've been so helpful and so much fun to talk to.
JR
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John R.
Poway, CA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Customers First
Simply the Best. Professional, quality and a great price. Highly recommend and very satisfied.
JB
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Jeff B.
Carlsbad, CA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Fast Service
Appreciate the fast and excellent service provided.
RS
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Robert S.
Chula Vista, CA
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Always a Pleasure
I appreciate Miranda and Brandon for their candor and sense of humor. It is a joy to talk to both. The few mechanics I've met have been both knowledgeable and easy to approach. I appreciate their work and look forward to dealing with them again in the future.
KN
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Kassandra N.
San Diego, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Helpful and easy
Easy and smooth experience getting my car serviced. Miranda was helpful in reviewing what was recommended and answering my questions
RG
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Ragine G.
San Diego, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Awesome Shop
Great customer service. I’m very happy with the work that was done on my car. I have now gone back twice to get my car serviced because I have had such a good experience. I appreciate the time Brandon takes to walk through the quotes and explain the decision points to me. The team is very committed to doing quality work and ensuring your car is taken care of. Definitely would recommend.
BL
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Bill L.
La Jolla, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Smog Check
Fast and Professional Service; it's always a pleasure taking my car in to be checked, they all very pleasant to work with.
JC
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Juan C.
Los Angeles, CA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Fast service when I was most in need
My car gave out and West Miramar was recommended by AAA as the closest. I was able to drive my car there and explained I was in a rush to continue my road trip. They were able to help out and Troy did his magic. He was able to locate a short circuit issue pretty fast.
Verified Customer
San Diego, CA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Thank you!
You're always super thoughtful and explain things and I never ever feel like you're taking advantage of us. Thanks!
AF
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Alex F.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
6 STARS
In 30 years in the automotive industry, the entire staff and Brandon are as good as it gets and the work is top notch. 6 STARS in my book.
TU
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Thomas U.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Smog Check...
Now these people know how to do a Smog Check. My 2002 Mercedes never ran so well. Brandon & Miranda are the ultimate professionals. The mechanics who cleaned up the system and replaced all the broken this or thats, checked inside and out really know their stuff. I've experienced good, but these people redefine what good is...
BO
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BARRY O.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
First Time Customer
I was very pleased with my first experience at West Miramar A&T. I had routine maintenance (30K) done on my 2020 Lexus and everything went very smoothly from making the appointment to picking up my car when the service was completed. Everyone was very professional and their communication before, during and after the appointment was excellent. I especially appreciated the free shuttle to my home after drop off and pickup when the maintenance was completed. The pricing of the work accomplished was very fair and far superior to what the dealership was charging. A veteran’s discount was an additional bonus. Will definitely use their services again in the future.
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