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West El Cajon Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(935 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(619) 440-4044

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
844 N Johnson Ave El Cajon, CA 92020
West El Cajon Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(935 Reviews)

JF
gravatar
Jim F.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2025
verified customerVerified Customer
9
I was met right away at the counter, and was shown a courteous, polite, and professional response to my concern with my 24 year old truck.
I had a lot of concerns with my truck since it is a 2002, and still had most of the original parts. There was an initial leak that was a major concern, along with worn out shocks and linkage, breaks, etc. The gentleman at the counter was kind enough to walk outside with me to my truck, and see what I pointed out that needed attention. I was impressed with the quality of work that was done and the experience of the mechanics that took care of me. I didn't know how long I would have to leave my truck with them (days, week, etc.) and was very surprised when I received a phone call that same day that it was all complete. When driving it back home it was so assuring that to have the ride feel like a new truck again. Thank you so much for taking care of me and giving me that peace of mind.
Brian B. from West El Cajon Automotive & Transmission responded on 12/12/2025 04:22 PM

Thank you so much for taking the time to share your experience with us! We know how important it is to feel confident in your vehicle-especially with an older truck-and we’re glad our team could provide the care and peace of mind you were looking for.

Our staff is always happy to walk through concerns in person, and it’s wonderful to hear that the quick turnaround and quality of work exceeded your expectations. Knowing that your truck now rides like new again truly means a lot to us.

We appreciate your trust and are grateful for the opportunity to take care of you and your vehicle. If you ever need anything in the future, we’re here to help!

Thank you again for your kind words.

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