business image

Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(615 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
622 N Market Street Waterloo, IL 62298-1012

Affiliations

AAA - Approved Auto Repair
ASE
Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(615 Reviews)

KH
Kevin H.
Waterloo, IL
Chevrolet Camaro SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2026
verified customerVerified Customer
10
Quality reliable repair.
These guys are second to none. They listen to your problem, make suggestions for and about the necessary repairs, and don't take you to the cleaners. During oil change and tire rotation the whole car is gone through, even the license plate light is checked. I've been using them for 15 years, never a problem, my son is now using them as well. Give them a try, you won't be disappointed. FAR better than the dealership.
Josh W. from Waterloo Automotive responded on 01/14/2026 11:43 AM

It’s fantastic to hear that you’ve had such a positive experience over the years. It sounds like our team has made a habit of keeping your tires (and your license plate light) in tip-top shape! We always aim to provide honest advice and thorough service, so it’s great to know we’ve hit the mark for you and your son. Here’s to more trouble-free miles ahead—no one wants to take a ride on the ‘repair roller coaster’! We appreciate your loyalty and trust in us.

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