Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Trust Subaru Certified Collision Centers for expert collision repairs. With skilled technicians and genuine parts, we ensure safety and quality for your Subaru.
Prevent dings and scratches from tainting your road trip memories. Rely on our Subaru Certified Collision Center for assistance. Arrange a complimentary evaluation today and bid farewell to unwelcome souvenirs.
Thank you for your excellent review! We're thrilled to hear that our team provided you with exceptional service throughout the process. We appreciate your support!
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Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Thanks for the great review, Wallace! We're glad you felt safe and taken care of at Wallace Collision Center!
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Thanks for the great review, Howard! We're glad you're happy with the repair and that we delivered on time.
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Thanks for the great review, Alan! We're glad we could help you with the extra damage and make sure everything was taken care of.
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Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Thanks for the great review, J.C.! We're so glad your vehicle looked beautiful when it was returned.
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Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.
Thanks for the great review, Debbie! We're glad you've been pleased with our work and customer service.
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Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.
Thanks for the great review, Calvin! We're so glad you had a great experience with us. We take pride in providing quality service and genuine Subaru parts.
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Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.
Thanks for the kind words, Shelly! We're so glad you had a great experience with Amber, Braden, and the rest of our staff. We always strive to put our clients first and make sure their vehicles are taken care of.
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Thanks for the great review, Connie! We're so glad to hear that your car was taken care of quickly and that our staff provided excellent communication.
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Thanks for the great review, Debbie! ? We're glad you've been pleased with our work and customer service. #WallaceCollisionCenter #Bristol
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Verified Customer
I had been given free-wash coupons for Ultimate Shine by Wallace's service department after multiple trips back and forth with a vibration, only to find there were two bad tires. It took arguing and becoming extremely frustrated before they agreed I shouldn't have to purchase a new set of tires within the first month of owning a 152-point inspection, Certified Pre-Owned Subaru.
After arguing with the used car manager about the paint peeling off, I took it up with a general sales manager. I was contacted a week later by the used car manager and told that it would be taken care of, that it wasn't normal for them to do this, and they were doing it on "good faith." He then proceeded to tell me that the Wallace Collision Center was backed up (they weren't) and he had "a guy" in town who could do it quicker. They gave me a loaner, kept it almost a week, and when I got it back, the clear coat was terrible, and they had painted 1/4" up onto the black wheel trim. When I showed him how terrible the job was, he told me there was nothing he could do for me and repeated that it was done as a courtesy to begin with.
I drove it straight down to Wallace Collision Center and had them look at it. They immediately noticed how terrible it was, and when I explained the situation, I was provided an estimate ($2,300) and told they would be talking to the owner to make sure I was taken care of. The following week I received another call from the used car manager who said they'd have it taken care of according to the estimate I was given and I would receive another loaner for the 2 weeks it would take. The collision center did a fantastic job and were extremely courteous. In other words, Wallace Collision Center had my back better than the dealership.
Hopefully, we won't have to deal with any more issues on our CERTIFIED PRE-OWNED SUBARU from Wallace of Bristol.