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Vision Hyundai Henrietta

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,817 Reviews)
78

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
161
Total ReScores
4.5
ReScore Average
78
Net Promoter Score ®

Business Details

About

Vision Hyundai, Rochester's largest Hyundai Dealer offers the best in service for you and your Hyundai Vehicle. Vision Hyundai, Rochester's largest Hyundai Dealer offers the best in service for you and your Hyundai Vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(585) 292-0500

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2525 W. Henrietta Road Henrietta, NY 14623
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,817 Reviews)

DG
gravatar
David G.
Scottsville, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/07/2025
0
Category: Service
Service Center DESTROYS your car!
NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here!
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