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Vick's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(640 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB. We are a full service automotive repair business, honest & dependable. We are ASE Certified and are accredited with BBB.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(256) 764-2272

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4545 Hwy 157 Florence, AL 35633-1113
Vick's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(640 Reviews)

MM
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MARY M.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
AC trouble
Did a great job and so kind.

JS
JIMMY S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
👍
Excellent work. Problem found in a timely manner and repaired.

BS
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BARBARA S.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
They are amazing!
They check everything out they're reasonable with prices. They get to you very quick waiting times or not very long. I would recommend them to everyone they are my mechanics from now on
The Team at V. from Vick's Automotive responded on 07/02/2025 07:12 AM

Thanks for the review!!


CB
CLIFF B.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
👍 great
Great 👍
The Team at V. from Vick's Automotive responded on 06/30/2025 05:08 AM

Thanks for the review!


ZM
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ZACK M.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great people and service!
Service was amazing and quick! Highly recommend!
The Team at V. from Vick's Automotive responded on 06/26/2025 01:51 PM

Thanks for the review!!


DP
DALE P.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
2014 Honda Civic
Always a pleasant experience. A place you can trust. Efficient and reasonable cost.
The Team at V. from Vick's Automotive responded on 06/26/2025 01:51 PM

Thanks for the review!


JB
JOEL B.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Air conditioning wasn’t cooling. They fixed the problem. Service quick and very friendly!
Air conditioning wasn’t cooling.
They fixed the problem.
Service quick and very friendly!
The Team at V. from Vick's Automotive responded on 06/24/2025 02:08 PM

Thanks for the review!!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
9
Quick, helpful, and easy!
Per their usual the guys at Vick's were great. Professional, quick, and helpful. Don't get the usual feeling I get at car places where someone's trying to pull one over on me to make extra money. Highly recommended!
The Team at V. from Vick's Automotive responded on 06/20/2025 12:11 PM

Thanks for the review!!


Verified Customer
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Oil change
My visit today was fast and all the work done was professional. Such a joy to support local businesses in our area. I will definitely be back anytime I need automotive work done on my car.
The Team at V. from Vick's Automotive responded on 06/19/2025 05:47 AM

Thanks for the review!!


PM
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PAUL M.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great service!!
Friendly & fast
The Team at V. from Vick's Automotive responded on 06/19/2025 05:47 AM

Thanks for the review!


ES
ELISA S.
Florence, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2025
verified customerVerified Customer
10
Excellent
This was my first time to take my 2016 Jeep Cherokee to Vick’s. They listened to my concerns and help me understand what they were doing every step of the way. They are personable, kind, and caring.I look forward to long relationship with them. It’s so nice to have local businesses who are also our friends.
The Team at V. from Vick's Automotive responded on 06/18/2025 01:53 PM

Thanks for the review!


TY
THOMAS Y.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Great work and will call you to discuss the issue with your car or truck
I highly recommend Vicks automotive for all repairs I had to say Vicks are very reliable mechanic
The Team at V. from Vick's Automotive responded on 06/17/2025 11:14 AM

Thanks for the review!!


DM
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DANIEL M.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Alignment done right!
Thankful for the non-technical language used to explain my alignment. I know what was done and how the problem was corrected, so now I can drive drive confidence. Thanks again for the great service!
The Team at V. from Vick's Automotive responded on 06/17/2025 11:14 AM

Thanks for the review!!


WW
WAYNE W.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
8
Very good
Good service replacing low beam lights on a Subaru which is no small task
The Team at V. from Vick's Automotive responded on 06/17/2025 11:15 AM

Thanks for the review!!


LF
Lawrence F.
Florence, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Lawrence said they were very nice and fixed the problem.
Recommended
The Team at V. from Vick's Automotive responded on 06/17/2025 11:15 AM

Thanks for the review!!


Displaying Review 1 - 15 of 640 in total
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