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Unique Mercedes Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,377 Reviews)
90
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We service all makes and models. We specialized in European vehicles. Stop in with any of your automotive needs. We service all makes and models. We specialized in European vehicles. Stop in with any of your automotive needs.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(770) 648-6793
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1602 General Arts Road Conyers, GA 30012
Get Directions
Unique Mercedes Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,377 Reviews)
Write a Review
Recent Reviews
DG
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DOROTHY G.
STONE MOUNTAIN, GA
Mercedes-Benz S430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great experience
It is always a great experience with the staff and Devon . I would strongly recommend them.
RH
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RONALD H.
Ellenwood, GA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Summary of my service visit
I took my SUV in for an assessment of my breaks. The wait was brief and I received a written estimate for the cost of repairs in less than 30 minutes! The staff are consistently courteous and helpful and make each visit very pleasant.
CI
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CHANDA I.
Mcdonough, GA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Hose replaced
As usual service on point fast and efficient
OB
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OCTAVIA B.
Conyers, GA
Mercedes-Benz GLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Regular maintenance
First of all the staff was very pleasant early in the morning when I brought my car in. I dropped my car off for the "B" service. Everything was updated and the car was ready to pickup within 4 hours.
TJ
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TERESA J.
Hampton, GA
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service!!
They took care of my Mercedes without the high price of a dealership. Excellent customer service! Excellent mechanics!!
KR
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KOI R.
Conyers, GA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Amazing Service (as always)!
Unique Mercedes was able to get my service done in the same day that I booked the appointment.
All the employees I encountered are friendly and they started working on my car almost immediately after I arrived.
I dropped my car off and came back to pick it up, and they were able to keep me updated via phone call and provided recommended services that I should plan to get done in the near future by email along with pricing estimates for each suggested services which was helpful.
Verified Customer
Jonesboro, GA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
I appreciate their honesty , courtesy and excellent service on my car.
I planned a road trip and brought my car in for service A. The receptionist let me know it was not time for Service A. I really appreciated that. They did check the car to make sure it was ok and discovered a bad tire. They rushed the tire order and changed the tire. They also put in filters. The car drives great. Once again I was very satisfied with their service.
MA
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MARTINE A.
Conyers, GA
Mercedes-Benz CLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent customer service with honesty
Long story short, I drop my Benz for service B, when they check my car it’s not due for service yet, they call me right away to come pick up my car and they educated me why the car not ready for service, you don’t fine places like that anymore, may god continue to bless this business I am so impressed.
CR
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CHERYL R.
Decatur, GA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Brake job
I have been bringing my car to Unique Mercedes for years. I know the work is done right by professional mechanics. They are all polite and explain any question or problems you might have.
TS
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TABITHA S.
Blythewood, SC
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
B -Service
Came to find this shop via google. I had a prior service that morning in a different state and they botched the service . Mr. Devon helped me do you hear me !!! Saved me.. I appreciate the thoroughness in j my device I have another appointment!! I love it here !!
DB
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DUSTIN B.
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
9
Great service!!
Quality service
CF
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CEDRIC F.
Mcdonough, GA
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
GLC300
Honest fair pricing good communication, On when the vehicle will be done. Also good follow up after the vehicle is done,would definitely recommend to anyone that might have a Mercedes that needs to be done.
CE
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CLYTON E.
Jamaica, NY
Mercedes-Benz E500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent
The customer service was excellent, the service and honesty of this repair shop was what i liked the most , the quality of work was outstanding.
DB
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Derrica B.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Unique it is!
I had the absolute BEST service experience at Unique Mercedes! From start to finish, the professionalism, attention to detail, and commitment to excellence were unmatched. The team was knowledgeable, courteous, and genuinely passionate about providing quality care—not just for the vehicle, but for the customer.

They took the time to explain every detail, kept me informed throughout the process, and delivered on every promise. My car was serviced with precision and returned in impeccable condition. It’s rare to find a place where integrity and expertise come together so flawlessly.

If you’re looking for top-tier service, expert care, and a team that treats you like family, look no further than Unique Mercedes. I’ll never take my car anywhere else!

Highly recommended!
DB
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Dr. Derrica B.
Covington, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Best Customer Service Ever
I had the absolute BEST service experience at Unique Mercedes! From start to finish, the professionalism, attention to detail, and commitment to excellence were unmatched. The team was knowledgeable, courteous, and genuinely passionate about providing quality care—not just for the vehicle, but for the customer.

They took the time to explain every detail, kept me informed throughout the process, and delivered on every promise. My car was serviced with precision and returned in impeccable condition. It’s rare to find a place where integrity and expertise come together so flawlessly.

If you’re looking for top-tier service, expert care, and a team that treats you like family, look no further than Unique Mercedes. I’ll never take my car anywhere else!

Highly recommended!
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