This wasn’t just a repair — it was a full restoration of performance, my trust in the Mercedes brand and peace of mind. To the entire team: thank you for going above and beyond. You didn’t just replace an engine — you raised the bar in every way!
Ultimate Auto Care in Pelham AL is the most imtegrous auto care facility. People ask me why. I drive extra distance. Because it pays to be able to trust your mechanics with the critical care of your vehicle. And that means alot to me. With Brandon the owner at the helm, the crew and. Maddie on the phones, I hope they are flooded with 5 star reviews.
Took my car to Ultimate Auto Care for a coolant leak that no one else seemed to be able to find. they quickly found it and repaired the issues. They kept in touch with me throughout the process.And I appreciate their customer service
These people are amazing. They are genuine kind good Christians that aren’t Christian’s in name only like too many we experience. They’ve served my family’s car maintenance needs for some time now. I’d drive 2 hours or more, if need be, to have them work on any vehicle owned. Yesterday, thanks to incompetence of Mtn. Brook 1st responders, I damaged my front left tire (bought from them next door just last October) trying to enter 280 off Mtn.Brook/Brookwood ramp. It took longer for AAA-Alabama today to get a tech to put on the spade than it did for me to drive to Pelham, have them assess the damage, put on a new tire and check any and all other tires and under girth for other damages.
Not to be unkind, but you’d be an idiot/stupid to not have your car serviced here. It’s the ONLY place within the metro area I WILL ever go regardless of purchasing cars at area dealerships. Period.
Brandon's shop, Ultimate Auto Repair deserves more than a thumbs up or a high five. They deserve to be recognized and have acclaim for great mechanics, superior understanding of the auto industry,
entrepreneurism and business practices and ( thanks to Brandon and Maddie)
outstanding customer service.
It has been my pleasure and privilege to be a customer of theirs and to do business with them.
And I forgot to mention, their expertise with warranty claims.
Thank you, Brandon and team. from Shelley G
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