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Turner Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,460 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began
Turner Automotive is a certified Napa AutoCare Center and is able to provide the benefits of an established national entity while maintaining those personal touches that mean so much.

Turner Automotive was established in 1998 by Steve Turner. Located in Rainier, WA, Turner Automotive originally began as a one bay garage and is now a 3 bay, full auto repair and service center. We offer complete automotive care and maintenance. From standard services to custom problem resolution, we are your one stop source for complete automotive repair. Both Steve & Chris are ASE Certified Master Techs.
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(360) 446-1418

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
111 Binghampton St West Rainier, WA 98576
Turner Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,460 Reviews)

LS
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LISA S.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great work great price
Every time I take my car to Turner, I am confident that I am getting the best price for the correct work and only the work that needs to be done. They never oversell, they always do the work quickly and efficiently and I always walk away feeling like I got the best price possible for the fantastic work they do!
Stephen T. from Turner Automotive responded on 04/25/2025 04:07 PM

Thank you Lisa, your review means the world to us, I'll share it with all the crew as I know it will make their day. The Crew at TURNER AUTOMOTIVE


MT
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Mike T.
Mckenna, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Quick fix to a puzzling problem.
We had an issue with our Buick that left others scratching their heads. Steven worked us into the schedule, accurately diagnosed the cause, and fixed the problem. Thanks!
Stephen T. from Turner Automotive responded on 04/25/2025 04:25 PM

Thanks Mike for the great review. Every month, sometimes twice a month our crew goes to a training class and thats how we stay relevant to an industry thats constantly changing. Thanks for letting us know we're doing a good job. The Crew at TURNER AUTOMOTIVE 


KB
Kathy B.
Tenino, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Smiles!
It's always a pleasure seeing your smiles and putting my vehicle in your care. Thank you for the time you take to make sure my vehicle is road safe.
Stephen T. from Turner Automotive responded on 04/25/2025 04:27 PM

Thank you Kathy, your review means the world to us. The Crew at TURNER AUTOMOTIVE


SS
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STEVE S.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
0
Oil & lube today
It’s always excellent at Turner Automotive, Steve runs a great shop
Stephen T. from Turner Automotive responded on 04/25/2025 04:28 PM

Thanks Steve for letting us know we're doing a great job. The Crew at TURNER AUTOMOTIVE


DB
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Diane B.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Best Auto Repair Shop
Honest. Friendly. Reasonably priced. The only place to go.
Stephen T. from Turner Automotive responded on 04/25/2025 04:58 PM

Thank you Diane we appreciate your lovely review. The Crew at TURNER AUTOMOTIVE


Verified Customer
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Went for an oil change.
My oil change was done in a timely manner with great customer service. I appreciate that they never forget to update my sticker or to reset my cars oil change reminder. Thanks!
Stephen T. from Turner Automotive responded on 04/17/2025 09:23 AM

Thank you for the 5 star's and the lovely review. It's great to get feed back to let us know how we're doing. It's always our intention to give the best service possible but if anything should slip through the cracks we would always want to know. The Crew and I thank you for your time and wish you a wonderful safe summer.  


Verified Customer
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Quit and professional experience
I really like the system they use to review the work that’s been done with recommendations. It’s very convenient!
Stephen T. from Turner Automotive responded on 04/17/2025 09:43 AM

Thank you for the 5 star review and letting us know whats important to you. We always strive to provide the best service. We come from the automotive industry and we personally want all our vehicles in their best health, "No break downs" so hearing this from our customers lets us know you want that too. We provide the information and education so you can make the best decission for you. Thank you for choosing TURNER AUTOMOTIVE


CW
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CINDY W.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Car repair
Very efficient and friendly
Stephen T. from Turner Automotive responded on 04/17/2025 09:46 AM

Thank you Cindy for the 5 star review and letting us know how we're doing, we really value your input. The Crew at TURNER AUTOMOTIVE


KJ
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Kyle J.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great experience
Every staff member I spoke with is very friendly, detail oriented, and helpful. They gave me a very detailed inspection on my truck, that guided me through what was in need of being repaired urgently, and non-urgently. I will continue to use there services in the future!

CD
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CHRIS D.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Simply the Best
Turners is just what a person needs in an auto shop. Fair, open and professional.

PT
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PAUL T.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Outstanding service
Exceeds expectations
Stephen T. from Turner Automotive responded on 04/08/2025 10:57 AM

Thank you Paul, it's always great to see you. Steve and Sheryl and the TURNER AUTOMOTIVE Crew


PR
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Pat R.
Rainier, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great service
I’m always pleased with Turners service.
Stephen T. from Turner Automotive responded on 04/07/2025 01:47 PM

Thank you Pat we always appreciate you choosing us. Ill drop a fragrant car air freshner in your mail box. TURNER AUTOMOTIVE


MG
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MARK G.
Yelm, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Honest, quality work and great customer service!
We've been taking vehicles to Turner Automotive for several decades now. We trust them to do quality work and always provide an honest and knowledgeable opinion. Their customer service is excellent!

MM
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MIKE M.
Eatonville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Repair quality and honest opinion
I have taken 4 cars to turner, they have always done excellent work and their parts are dealership quality. You really can't find a better and more trustworthy repair shop.
Stephen T. from Turner Automotive responded on 04/07/2025 10:24 AM

Thank you Mike for your very kind words, they inspire us to do even better. The Crew at TURNER AUTOMOTIVE


BG
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BERT G.
Roy, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Timing belt water pump and the routine maintenance
Fantastic people gets it right all the time best service in the area great cost there is not enough words I can say about Turnners Automotive Repair very honest and gets it done with the pre- appointment 👍 I would recommend his services for any Automotive repair thank you Steve and crew of technicians Bert & Deanna Groom.😊
Stephen T. from Turner Automotive responded on 04/07/2025 10:22 AM

Thank you Bert, your review means the world to us and we find inspiration in your kind words. The Crew at TURNER AUTOMOTIVE.

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