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Turn Key Auto Repair

Average Score
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(1 Review)
-50
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Score Details

5 stars
<1%
4 stars
50%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-50
Net Promoter Score ®

Business Details

About

At Turn Key Auto Repair, our commitment revolves around revitalizing your vehicle’s performance and ensuring it operates at its peak with unmatched reliability and efficiency.

Each service is executed with meticulous attention to detail and precision, guaranteeing the transformation of your vehicle into a perfectly tuned, At Turn Key Auto Repair, our commitment revolves around revitalizing your vehicle’s performance and ensuring it operates at its peak with unmatched reliability and efficiency.

Each service is executed with meticulous attention to detail and precision, guaranteeing the transformation of your vehicle into a perfectly tuned, safety-inspected machine that reflects your unique needs and preferences.

Our team of certified professionals is dedicated to providing the highest level of service, utilizing the latest diagnostic tools and repair techniques to ensure your vehicle receives the best care possible.

Contact us today for a consultation, and witness the transformation of your vehicle through our expert auto repair and maintenance services. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(978) 880-1919
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
20 Willard Street Peabody, MA 01960
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Turn Key Auto Repair's Reviews
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(1 Review)
Write a Review
Recent Reviews
MN
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Michael N.
Lynn, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/25/2024
0
CARELESS MECHANICS, DONT GO HERE IF YOU CARE FOR YOUR CAR!!
If you care for your car don’t go here. I went in last week for a simple oil pan gasket and ground cable replacement. The service rep said the job will be done in a day. I go ahead and drop off the car and and then have the worst experience trying to get ahold of the customer service rep in order to know how much longer they need to work on the car. I decide to stop by after work the next say and they tell me that the car isn’t done and will not be done until the next day. After 2 days they’re finally finished with this job. I go to grab the car and the “technician” tells me that my oil was filthy and that he changed it and alarm bells went off, I know that’s a lie because I went to the dealership to get an oil change the month before and have receipts and a full vehicle inspection report to prove it. He starts back-peddling and lying to me trying to get more money out of me for a service that wasn’t needed. After explaining to him that I’m not gonna pay for the oil change I leave the shop. After 2 days my cars oil light comes on, so I brought it back to the dealer on Saturday (4 days after I picked it up from Turn Key). The dealer said that my axel clamp was missing and that my axel was actively leaking grease. The dealer also showed me that Turn Key left a bit to one of their drills ATTACHED TO MY CONTROL ARM and it has been for the whole week until the dealer removed it!!! I text the shop this on Saturday looking for what they can do to remedy this and I hear nothing back. I wait until the end of the day Monday (today) and nothing, I text them and they finally respond saying that I can bring the car in NEXT WEEK for them to look at it. This is insane and extremely frustrating! This was by far the worst experience I’ve ever had with a mechanic and I hope no one ever has to go through the same. These people don’t know what they’re doing and the work they produce shows. You’re better off trying to work on your car on your own, you definitely won’t mess up as bad as these people will.
Displaying 1 Review
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