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Tripps Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(30 Reviews)
50
Write a Review

Score Details

5 stars
93%
4 stars
<1%
3 stars
3%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(970) 759-3824
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
10:00 AM - 4:00 PM
Sun
closed
* Mountain Time (Us & Canada)
20200 Hwy 160 West Durango, CO 81303
Get Directions
Tripps Automotive 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(30 Reviews)
Write a Review
Recent Reviews
TM
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Thomas M.
Durango, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2022
0
Wouldn't even acknowledge my presence.
Stopped in to talk to them about my brakes and front end work.
I went in and only a mechanic there and totally ignored me. I said hi, excuse me, waved and said hello again. He looked at me didn't say a word and cursed at his tools. Another couple can in and waited as well then asked for Bo. He replied to them he's out.
Still not acknowledged me. So I left!!
I wouldn't recommend this place!! Go somewhere that has some customer service or at least acknowledges you!!!
BS
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Bud S.
Madison, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2022
10
Emergency
Bo worked us in for an emergency repair. He is great and fair priced!
JK
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Jim K.
Hesperus, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2022
10
Friendly, honest service every time.
Bo has been doing work on our '98 Chevy ranch truck over the year or two. Honest work for an honest dollar every time, we admire that. My family has been on our ranch for 4 generations and we highly recommend Tripps Auto... nobody better, hands down, no contest.
KL
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Kevyn L.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
10
Only trustworthy shop in Durango!
Tripp's is the only place I'll trust to work on my vehicles in Durango, local shop with trustworthy employees and the upmost quality in workmanship and turnaround time, was the only shop in town able to fix my moms vans random suspension rattle she had been annoyed by for years, and as well as going above and beyond on his inspection of my truck and finding that my brakes were metal to metal and was able to get it turned around same day so I wasn't out a vehicle and was back safe on the road. If you're going to go anywhere for service, it's Tripp's or bust!
DC
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David C.
West Jordan, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Beau saved our family vacation
Our family van broke down in the middle of the night while traveling to Durango from out of state. Beau started working on our van in the morning, quickly diagnosing the problem and notifying me of what it would take to fix it, and how long.
He had our alternator, serpentine belt and pulley replaced, and our battery tested and recharged by that evening, all without trying to inflate the costs.
He was very helpful and informative, offering to drive me over from our hotel, and telling me about other non-critical issues he noticed about our van.
He salvaged what could have been a disastrous end to our family vacation and got us on the road again.
Recommended
Beau T. from Tripps Automotive responded on 04/29/2021 01:31 PM

Thank you for the review. Im glad that i was able to help get you back on the road! If you ever need anything else let me know thanks again.

JI
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Jacquelynn I.
Hesperus, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Best Auto Service In Town!
Hands down THE best automotive repair shop in Durango! The engine blew in my Toyota Sequoia and Beau installed a new motor. The final price came in right at the quoted price and the job was done on time. I have been driving on this engine for over a year and have had no problems at all. Beau is a delight to work with and you can tell he is passionate about his work. You can't say that for any other mechanic. We have also brought our trailers to Beau for maintenance. I can not say enough about Beau and we recommend him to all our friends!
Recommended
BD
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Bob D.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Great Sad Story
He warned me about my car becoming a no-op in the near future. Came and picked me up off the side of the road when it happened. Helping me recycle my car as well.
Recommended
KC
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KRISTIN C.
Parachute, CO
2013 Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
verified customerVerified Customer
SO NICE!!
We were desperate to get long neglected maintenance done on a pickup and boat trailer so we could move them after my fathers death 2 days earlier. Beau worked us in between his scheduled work, thoroughly checked the truck for maintenance and safety issues and did the necessary work for a very reasonable price. He made a difficult time much much easier!!
Recommended
JS
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JOHNNY S.
Durango, CO
2001 Dodge Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2020
verified customerVerified Customer
Johnny
Good,fast,and honest work.
Recommended
SS
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SUZANNE S.
Durango, CO
2012 Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
verified customerVerified Customer
Excellent service
Friendly, honest & excellent service.
Recommended
TT
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TOM T.
2004 Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020
verified customerVerified Customer
Great Service
I would recommend Tripp’s to anyone, great service and quality workmanship
Recommended
LL
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LISA L.
Durango, CO
2016 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customerVerified Customer
Extremely Satisfied
Beau is incredibly honest and personable, but also professional. Had to have my catalytic converters replaced. He gave me service options but left the decision to me. Final price came in almost right on estimate. Also, previous mechanics have had my vehicle for days and sometimes weeks longer than anticipated for a repair. Beau gave me a time frame and I think he worked overtime to make sure he got it back to me in that time frame. Made it very clear that if I felt anything was off to give him a call. He is truly great to work with and I will return for sure. Highly recommend.
Recommended
SL
Sammy L.
Durango, CO
2003 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customerVerified Customer
Category: Service
Sammy said they did a good job.
Recommended
AS
Alan S.
Durango, CO
1994 Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
verified customerVerified Customer
Category: Service
Alan said he's used them before, he was looking for a good mechanic and they do a good job. They're very personable and he appreciates it.
Recommended
MP
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MICHAEL P.
Durango, CO
2008 Subaru Impreza Sedan (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Bad news great servixe
Beau was really helpful and honest to the point about the bad news concerning my vehicle. He was also able to talk in detail about the various options and costs associated with each of the options. Highly recommend
Recommended
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