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Trifecta Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(28 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

At Trifecta Auto Repair, we are a team of experienced professionals dedicated to providing top-quality auto maintenance and repair services. Whether you need routine maintenance or major repairs, we've got you covered. At Trifecta Auto Repair, we are a team of experienced professionals dedicated to providing top-quality auto maintenance and repair services. Whether you need routine maintenance or major repairs, we've got you covered.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(804) 805-8706

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
850 S Sycamore St Petersburg, VA 23803
Trifecta Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(28 Reviews)

DT
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Donna T.
Sutherland, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service! The best customer service 😊
I would highly recommend.
The Team A. from Trifecta Auto Repair responded on 04/17/2025 06:36 AM

Thank you very much!! We appreicate you!


LM
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Lisa M.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Best Auto Care in Petersburg
I had gone to other mechanics but they can’t measure up to the quality work done at Trifecta. I brought my daughter’s car in for service and she had many issues. After a quote of thousands of dollars I don’t regret paying for their service. Her vehicle runs 1000% better and I am elated. Then a few days later I brought my vehicle in to let Trifecta diagnose and complete necessary repairs. I am more than satisfied with the results. Casey is the BEST!!!! I love her so much! She is caring, professional & honest about the quotes given. Their workmanship is up to par and exceeded my expectations. Welcome to the neighborhood!!❤️
The Team A. from Trifecta Auto Repair responded on 04/15/2025 05:10 AM

Thank you SO much for your kind words!!! Some people forget how much reviews help & make our small business smile & grow! We really appreciate you & your business!!! 


WB
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William B.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Awesome shop
This shop is well needed in our area. Honest, reliable and very pleasant to work with. You can't go wrong with giving this place a shot. I did and very glad I did.
The Team A. from Trifecta Auto Repair responded on 04/09/2025 05:14 AM

Thank you, Mr. Bates!!! We will be here for you in your future needs! We appreciate your review! :)


KO
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Khriz O.
Fort Lee, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
10
Great team
Thank you Trifecta team! Yall really took care of my car and kept me posted. Will definitely go back when its time again. Thank you and god bless
The Team A. from Trifecta Auto Repair responded on 04/08/2025 05:37 AM

Thank you, Khriz!! We really appreciate your business & your review ! 


TH
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Troy H.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Tiguan
They do excellent work and easy to work and Mrs .Kacey is wonderful
The Team A. from Trifecta Auto Repair responded on 04/03/2025 12:16 PM

Thank you, Troy! We appreciate you & your kind feedback! 


HC
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Helen C.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
OUTSTANDING experience
OUTSTANDING customer service, timely repairs, and communication about vehicle was on point; will definitely be back
The Team A. from Trifecta Auto Repair responded on 04/02/2025 01:52 PM

Thank you so much for the feedback!! That means a lot to us! :)


FJ
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Felicia J.
Crewe, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great service every time!!
Great service every time!!

JD
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James D.
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Absolutely amazing place with great service
I love this place. I recommend it to all my friends and family whenever they need anything done to their vehicles. Trifecta has great people in their garage and behind the counter. Couldn’t be happier with my experience!
The Team A. from Trifecta Auto Repair responded on 03/27/2025 05:12 AM

Thank you, James!


AP
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Ashley P.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Repairs
They were very open and transparent. They kept constant communication and never let me feel as if I was bugging them with my questions. They are very friendly and personable. Service was quick, affordable....I did not feel pressure do get work done that wasn't needed (they do a whole work up) I highly recommend them. 😀
The Team A. from Trifecta Auto Repair responded on 03/26/2025 05:04 AM

Thank you, Ashley!!! Your kind words mean a lot to us & we appreciate your business!! 


QW
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Quinton W.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
10
Great service
This is a great place to take your automobile if you ever have any issues. Very polite people that has reasonable prices. I will continue to get my car serviced at this shop.
The Team A. from Trifecta Auto Repair responded on 03/24/2025 08:00 AM

Thank you, Quinton! We appreicate the feedback & your business! 


LH
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Lizzie H.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
The best!!
If you are looking for a friendly, professional, and HONEST auto repair shop.. Trifecta is the place to go! This is the ONLY shop I trust 100%, not to mention they are family owned! I highly recommend. Thank you so much Trifecta team for taking such good care of my vehicle :)
The Team A. from Trifecta Auto Repair responded on 03/24/2025 08:01 AM

Thank you, Lizzie!! We are so pleased to hear of the postive feedback & appreicate your business! :) 


BH
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Bardrick H.
Petersburg, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2025
verified customerVerified Customer
7
1st time Customer
Just had a few things:
1. The 10% Military discount on parts should also be placed on the final bill as well. Your located 10/15 mins away from a huge Army base and also advertised it on your website.
2. When someone calls you give them a quote based on the time it takes to repair/fix issue. What if it finished before that time...is it cheaper or after that time is it more? Saying the time to customers gave me that thought, not to mention the mechanic almost forgot to put the weights back on the new exhaust so idk if he was also trying to finish before that given time period and was rushing...
3. Placing those white plastic/paper floor mats in the cars is needed. Mechanics walk through oil and dirt all day, I noticed it on my mats...not a big deal because they're black, but what if I had gray. Overall I had a good experience!
The Team A. from Trifecta Auto Repair responded on 03/21/2025 07:15 AM

Hi, Mr. Harris! Thank you for your feedback.
1. As stated, the military discount we offer is based on parts provided by us. You provided your own part on this repair so there was nothing for us to discount this time around.
2. Yes , we always tell the customer how much the time calls for on repairs and the price before any work is done. That gives everyone confirmation on any questions of said repair. We do go by book time for ANY repairs. Thankfully, sometimes technicians are faster than others & can preform certain work faster.. The plus side to that is also, if you have a job that calls for example, 1 hour- but it takes the technician 1.5 hours- you only get charged the 1 hour book time :) The weights on your old exhaust did not come on your new exhaust pipe you provided, so we apologize for any mishaps there & glad you caught it so we could get those weights back on there for you! :)
3. Absolutely agree about floor mats! We do use them actually & generally take them out before giving any customer back their vehicle because we want to give the vehicle back just as we received & in satisfactory condition. We really appreciate your feedback & review ! If you have any questions or concerns please reach out at team@trifectaautorepair.com
Thank you - Trifecta Team


Verified Customer
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Quick and thorough
They did great work and made detailed recommendations. The team is efficiently communicative about everything, as well as being very pleasant. The place is clean and tidy, which for me is always a good sign.
The Team A. from Trifecta Auto Repair responded on 03/14/2025 09:04 AM

Thank you very much! Your kind words & support mean a lot! :)


Verified Customer
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Made an appointment for eight o clock was told my service would take about one hour, I was out in one hour and fifteen minutes. Pretty good I would say. My problem was solved. Very friendly and knowledgeable about my problem.
Everything they promised was done. Time allocated for the job, one hour. Price as quoted, work done with explanation and satisfactory!!! Kudos to Trifecta Auto👍🏿
The Team A. from Trifecta Auto Repair responded on 03/13/2025 07:58 AM

Your feedback means a lot to us, Thank you so much! We appreciate you & thank you for supporting our small business!


CS
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Cora S.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Amazing Customer Service, HELPFUL
I just want to say that Trifecta has been some amazing help, Communication was nothing but GREAT. With us being new to the city/state and needed auto repairs done ASAP, TRIFECTA was there helping us the whole way. Their services are very much appreciated for which I'll be recommending others as well as coming back to get any future repairs. Keep up the GREAT work TRIFECTA
The Team A. from Trifecta Auto Repair responded on 03/10/2025 11:41 AM

Your feedback means a lot to us!! Thank you so very much! 


Displaying Review 1 - 15 of 28 in total
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