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ToyotaPro Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(787 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

After working for Toyota and Lexus dealers for many years, we realized the lack of an excellent alternative to the dealer, and the need for customers to get quality repairs and service at a lower rate than the dealer, while maintaining superior customer service. So, we decided to open a business that is a distinguished step above the After working for Toyota and Lexus dealers for many years, we realized the lack of an excellent alternative to the dealer, and the need for customers to get quality repairs and service at a lower rate than the dealer, while maintaining superior customer service. So, we decided to open a business that is a distinguished step above the average aftermarket shop; ToyotaPro Auto Care ...more

Categories
Auto Maintenance, Auto Repair, Hybrid Service
Contact
(925) 566-8455

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1700 Concord Ave Concord, CA 94520
ToyotaPro Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(787 Reviews)

ME
MICHAEL E.
El Cerrito, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Quick & Convenient!
Another great visit to Toyota Pro in Concord. Their staff is friendly and highly knowledgeable, they were able to diagnose my cars issue just by telling them the conditions. Their inspection was thorough and they identified a couple other issues I may need to resolve later. Highly recommend their service.

PM
PHIL M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Cabin filter
Replaced an air cabin filter ( needed to remove glove box) at a very reasonable price.

TD
Trish D.
Clayton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Battery went bad
They were courteous and prompt, and very knowledgeable. They let me know what the problem was and took care of it quickly, and explained what they thought was the problem.

PH
PETER H.
Orinda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Regular service for RAV4
Sam: The invoice is short on details, ie: what fluids were changed, reminder tag on windshield not updated, and paper floor mat not removed

IH
ISAAC H.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
travel check.
Their crew is very knowledgeable, and they understand the ins and outs of a car. One example, is knew that in my 2007 toyota Camry, when you change the transmission fluid, it is also how you change the front differential. If you were inexperienced, you may think that those need to be changed separately.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
9
Amazing experience with amazing results
Thank you for great service

RE
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ROBERT E.
Oakland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Good work!
Professional and quick work. I am very happy with the service.

GG
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GINA G.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
😀
Great service. Thank you.

LP
LOLA P.
Pleasant Hill, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Oil change
I have faith in the work that is being done on my Toyota. I trust the work is being done right and I like the attitude and atmosphere. Not a 'Fancy Big Shop'.. but I'm not being overcharged and I receive HONEST INFORMATION ON WHAT MY CAR TRUELY NEEDS. I never feel misguided on my inquiries. I have made recommends to my friends.

ME
MARTY E.
Clayton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
FJ62 repair
Fast quality work at a reasonable price.

TR
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TONY R.
Antioch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
The Best
Ive have been follwing Sam around for over 30 years. Him and his crew know exactly what they are doing and have never failed me. I have referred plenty of friends and family to him. If you want someone you can trust and to always be honest with you Toyota Pro is the way to go.

RG
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Rebecca G.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Easy. Friendly. Efficient.
I bring all of my cars here for any service needed.

Verified Customer
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Fast and easy
This shop has been a staple in the community for decades I would recommend anyone in the concord area to service their vehicle here for best results

Verified Customer
Pleasant Hill, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Professional Skilled Knowledgeable
As a new customer, highly impressed with customer service and care. Found the issue right away and addressed it immediately with explanation and honesty.

FM
FLORCENA M.
Concord, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Last min oil change
Brought my car in for a last minute oil change and they were able to get me in a d out fast.
Great friendly service as always.
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