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Toyota of York

Average Score
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(47 Reviews)
58
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
58
Net Promoter Score ®

Business Details

About

Toyota of York is committed to you and will treat you like an individual. Also, in addition to our new and used car inventories, we added a Toyota Service Center, a genuine Toyota parts shop and an auto body and collision center to make your life easier. Toyota of York is committed to you and will treat you like an individual. Also, in addition to our new and used car inventories, we added a Toyota Service Center, a genuine Toyota parts shop and an auto body and collision center to make your life easier.

Categories
New Car Dealer, Toyota Dealer
Contact
(717) 868-6033
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1885 Whiteford Road York, PA 17402

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
58
Net Promoter Score ®

Business Details

About

Toyota of York is committed to you and will treat you like an individual. Also, in addition to our new and used car inventories, we added a Toyota Service Center, a genuine Toyota parts shop and an auto body and collision center to make your life easier. Toyota of York is committed to you and will treat you like an individual. Also, in addition to our new and used car inventories, we added a Toyota Service Center, a genuine Toyota parts shop and an auto body and collision center to make your life easier.

Categories
New Car Dealer, Toyota Dealer
Contact
(717) 868-6033
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1885 Whiteford Road York, PA 17402

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
58
Net Promoter Score ®

Business Details

About

Toyota of York is committed to you and will treat you like an individual. Also, in addition to our new and used car inventories, we added a Toyota Service Center, a genuine Toyota parts shop and an auto body and collision center to make your life easier. Toyota of York is committed to you and will treat you like an individual. Also, in addition to our new and used car inventories, we added a Toyota Service Center, a genuine Toyota parts shop and an auto body and collision center to make your life easier.

Categories
New Car Dealer, Toyota Dealer
Contact
(717) 868-6033
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1885 Whiteford Road York, PA 17402
All Departments' Reviews
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(47 Reviews)

CS
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C S.
New Castle, DE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2024
0
Category: Sales
Poor Customer Service
We were working with Jayden Miller and Mary Koller to purchase a used car for our college bound son. After doing a test drive and planning the work we'd have done on the car, manager, Jessie Dougherty sold it right from under us without any consideration that we had traveled from Delaware to York, PA to purchase the vehicle from him. We received no explanation.

Verified Customer
Glen Rock, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2023
verified customerVerified Customer
5
Looking for a quote
I had emailed about possibly seeing about a Tacoma. Had 2 years ago and I loved them, still do. I was told to come in and they would be able to run some numbers for me. When I got there it all happened so fast, next thing I knew my car was gone and I'm test driving this giant Tacoma. Since I couldn't take it back until Monday because I had it late on a Saturday and they are closed Sunday. Also it was the end of the month. Took it back, couldn't get my other car back, so had to find something else. Not one of my better experiences there. So instead of just running numbers, I now have doubled monthly payments and double mileage that I had with my other vehicle.

AS
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AMANDA S.
York, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2023
verified customerVerified Customer
8
Quality and Efficient
Communication was great and the work done is is quality. The service center is connected with the app so you can see everything in real time.

JE
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JESSICA E.
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2023
verified customerVerified Customer
0
Friendly
Quality and quick

GK
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GLORIA K.
Red Lion, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2023
verified customerVerified Customer
10
Excellent Service
I cannot say enough my many thanks and gratitude for the peace of mind service I received at Toyota of York. My Service Advisor Cesar Espinoza and Tech Mechanic Omar Zepada are the best!! Cesar understands my needs to be updated while services are being done. Treats me with respect, relays detailed information, and never talks down to me. He is a model for Toyota's professional requirements as an advisor and takes his job seriously. No surprises here regarding service price or any repairs needed. What I love the most are the before and after repair pictures. As for Tech Mechanic Omar, he is my car's life line and safety guide. After personally speaking to Omar about prior services he puts my mind at ease. His pride for his work, along with making sure all repairs are completed, and by Toyota's standards of excellence. Any concerns or questions I may have about services, he quickly answers at my level of understanding. Treats me as and equal. I request Caesar and Omar for every service appointment. My Rav 4's performance means everything to me, as well as my life behind the wheel. After all these year's, Toyota is like my family. I certainly hope Cesar and Omar are given the recognition they deserve, by their Employer and the CEO of Toyota's Company. Cesar and Omar are the backbone of this company, as so many of Toyota's employees. So I hope as a customer, they be given the honors they work so hard for each and every customer. Sincerely,
Gloria Keeney

Verified Customer
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2023
verified customerVerified Customer
10
Corolla Apex Exhaust
I had my 2021 Corolla in for service to have an Apex Exhaust put on and the whole process was quick and efficient. I was in and out in less than 45 minutes! Thank you Morgan!

Verified Customer
Dallastown, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/29/2023
verified customerVerified Customer
5
Questionable Multi-point inspection
When I purchased my vehicle, I paid to extend the service contract to 50,000 miles. At my last service at 30,000 miles, the brakes and tires were rated as "yellow". When I returned for this service at 35,000 miles, the brakes and tires were noted as "green" with tread depth of 7/32. This seemed odd as I had not had the brakes or tires replaced. I measured the tread depth when I returned home and determined that the actual measurement was 5/32. As I paid extra for my extended service contract and spent my time to bring the vehicle into the dealership, I would appreciate that the multi-point inspection that was supposed to be performed were actually performed, or at least performed accurately.

SS
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ST- CLAIR S.
Dover, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2023
verified customerVerified Customer
9
State Inspection
Service took as long as expected. Price was less than expected.

LW
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LYNNE W.
Red Lion, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2023
verified customerVerified Customer
9
Great staff
The staff was respectful

AF
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ALTAMEASE F.
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2023
verified customerVerified Customer
10
Customer
I am elated to let Toyota of York Know that I am and always have been pleased with the services. Mr.Will Martin should be commented in the Service Intake Department for being Efficient, Professional and Caring! Kudos for his Great Representation at your Company! The above comments are prime examples of my experiences for over Years... I must add that Every Employee there has Great and Friendly Qualities! Thanks so much for my recent Service and all prior Services I have received previously and to this date!!!

MS
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MICHAEL S.
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2023
verified customerVerified Customer
9
New 4runner
Very satisfied customer. Salesman(Andrew Judge) well Informed on vehicles I drove. Never pushed or demanded answers on which one. Followed up with more options as they arrived. Also shout out to financial personnel. Made all paperwork quick easy and painless. Answered all my questions and explained all other warranty options. Thank you for a smooth process and we love our new 2023 toyota 4runner TRD offroad premium

AS
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ASHLEY S.
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2023
verified customerVerified Customer
10
Elroy is the best
Elroy went above and beyond to make my purchase happen and he made sure that I was comfortable with the payment. I will return for future car purchases

DC
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DEBORAH C.
York, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2023
verified customerVerified Customer
6
Lost my insurance card and registration
Everything was fine until I got to My car and my original registration and insurance were not in the vehicle. I went back in to see where it was and they kept saying it was in the car. There was just copies. No one could find the originals. I was upset

Verified Customer
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2023
verified customerVerified Customer
10
Service
Very likely

Verified Customer
York, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2023
verified customerVerified Customer
9
25000 mile maintenance
Quick, efficient, good summary of multi point inspection results.
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