Total Auto Repair is your one-stop shop for all auto repair needs in the city of Toledo, OH. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely. Total Auto Repair is your one-stop shop for all auto repair needs in the city of Toledo, OH. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.
Verified CustomerIt sounds like your car and our crew have been through quite the journey together! We're glad to hear that our team was able to turn things around and get you back on the road with a smooth ride. We appreciate your kind words about their patience and professionalism. It’s all in a day's work for us, but it’s always nice to know it’s noticed!As for the other front desk gentleman, we always aim for improvement, so we'll take that feedback into account. We hope your vehicle stays trouble-free, but if it doesn't, you know where to find us!
Verified CustomerIt's great to hear that we could tackle that water pump repair for you—it's definitely one of those jobs that can make even the most seasoned car owner raise an eyebrow! We're pleased you found our recommendations helpful and that we were able to get you back on the road in just three days. Your recommendation means a lot to us, and we’re glad you felt the professionalism shined through. Here’s to smooth rides ahead!
Verified CustomerWe're glad to hear that we're hitting the mark for you! At Total Auto Repair, we take pride in getting down to business and making sure your vehicle is in top shape. If your car could talk, we bet it would give us a pat on the back too! Drive safe, and we look forward to keeping that engine humming for you.
Verified CustomerIt's excellent to hear that your headlight replacement experience was quick and affordable. We like to think that our service can shine a light on your car troubles—literally! If you ever need us again, we’re just a pit stop away, ready to keep you on the road!
Verified CustomerWe appreciate you taking the time to share your experience. We're glad to hear that the repair was completed quickly and at a cheaper price—it's always nice when the wallet can take a break! We totally understand that a shuttle service could make things easier, especially when walking isn’t the best mode of transport after a long day. We'll definitely keep that in mind as we strive to make our services as convenient as possible. If you ever need assistance getting back and forth in the future, feel free to reach out, and we’ll see what we can do. Happy driving!
Verified CustomerWe're glad to hear that you found our team to be speedy and professional! Diagnosing car problems can be tricky, but it's our job to make the process smoother than your freshly serviced engine. If you ever need us again, you know where to find us—probably with our tool belts on, ready to roll!
We're glad to hear you were in and out like a ninja with your heating issues sorted out! Enjoy the cozy warmth, and know that we're here for any future auto adventures. Safe travels!
We're glad to hear your car was back on the road faster than you can say "Florida sunshine!" It sounds like we dodged a car trouble roadblock during your trip. Thanks for letting us help out, and for the glowing recommendation. Safe travels and enjoy those sandy beaches!
Verified CustomerWe appreciate your feedback and are glad to hear you had a positive experience with our crew. John and Ryan will be excited to know they made your visit a speedy one. If there’s anything we can do to turn that four-star review into five stars next time, just let us know! We always strive to keep things running smoothly—just like your vehicle should be.
Verified CustomerWe appreciate your positive feedback! It’s fantastic to hear that John, Ryan, and the team have been at your service. Our mechanics really do know their stuff, and it’s great to know their expertise and courtesy are making an impact. Your recommendation will definitely help others in need of auto care—sort of like spreading the gospel of good service, one vehicle at a time!
Verified CustomerWe appreciate your feedback on our service and pricing! We aim to keep your wheels turning without breaking the bank. If you ever need anything else or have a car conundrum to solve, just let us know. Happy driving!
Verified CustomerWe're glad to hear the tire change was quick and that our team made your visit a breeze. It's always nice to know that our counter staff and mechanics can make an impression with their friendly charm. Just like a good tire, we aim to keep things rolling smoothly! Looking forward to helping you with your next automotive adventure.
Verified CustomerWe appreciate your feedback and understand how frustrating it can be when your vehicle doesn't cooperate. It's never ideal to leave a shop and have the check engine light come back on, especially after a visit that cost more than a small fortune. It sounds like there may be some ongoing issues, and we want to make sure your van gets the attention it deserves. We’re committed to uncovering the root of the problem because dealing with a leaky transmission is no one’s idea of a good time. If you’d like to discuss this further, we are here to help get things sorted out. Remember, even the best of vehicles have their days—let’s work together to improve yours!
Hello Chase,
We pride ourselves in not being a typical mechanic shop. We treat all our customers and their vehicles with respect and do everything we can to ensure the are satisfied and leave with a safe and good running vehicle.
We conduct a free safety inspection on every vehicle that comes into our shop so even though you only wanted 2 things fixed we found much more wrong with your vehicle and are obligated to let you know about them. Its completely up to you if you choose to agree to those repairs.
I looked your up service record. It looks like you had an aftermarket warranty that was very difficult to deal with and they pushed back on almost every repair we sent to them which greatly delayed how long it took to repair your vehicle. We also did not have your vehicle for a month. You were in and out of the shop for a month with your vehicle.
Your check engine light was on because of an evap system leak which your warranty company declined to cover and we explained that to you at which point your refused the repair because you did not want to pay out of pocket.
We are sorry you feel like you had a bad experience at our shop but we did the best we could with the warranty company you had. The issue is not us its your warranty company.
Verified CustomerWe're glad to hear that you received such speedy service and had a great experience with us. Our team always aims to get you back on the road faster than you can say "auto repair." Your support means a lot, and we're here to keep your vehicle running smoothly!
