business image

Tommys Auto And Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(55 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Tommy's Auto & Performance is your local auto shop serving the ATASCADERO, CA area. Give us a call for your automotive needs. Tommy's Auto & Performance is your local auto shop serving the ATASCADERO, CA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Car Maintenance, Oil Change
Contact
(805) 468-9305

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
8410 El Camino Real Unit H Atascadero, CA 93422
Tommys Auto And Performance 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(55 Reviews)

LW
gravatar
Lydia W.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/11/2025
verified customerVerified Customer
3
Poor communication from office staff
I was not given a call back after leaving my car a whole day and a half. I would have appreciated better communication about when the car would be ready for pick-up.
Emily B. from Tommys Auto And Performance responded on 07/15/2025 09:07 AM

Thank you for taking the time to share your feedback. We sincerely apologize for not keeping you informed about the status of your vehicle- clear and timely communication is something we strive for, and it's clear we fell short in your case. 
We understand how frustrating it can be to be left in the dark when your vehicle is in for service, and we're actively reviewing our communication processes to make sure this doesn't happen again. 
If you're open to it, we would appreciate the opportunity to speak with you directly to make things right and restore your confidence in us. 
We value your business and hope to have the chance to better serve you in the future. 
-Emily 

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