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TIRE PROS OF FREDERICK

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Contact
(301) 663-6334

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* No Time Zone Provided
502 HIGHLAND STREET UNIT B & C Frederick, MD 21701
TIRE PROS OF FREDERICK's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)

SC
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Steven C.
Frederick, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/16/2020
Customers beware
Customers beware, this company changed reciepts around to match exactly what my insurance company paid, they accepted money for labor on parts they did not install and on top of everything, they had my vehicle in their shop for 21 days, leaving me with an insane rental car bill. They will take advantage of you, they sure tried to with me.
Not Recommended

CS
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CUMMINS S.
Ijamsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
verified customerVerified Customer
Honest and reliable
I have been going to Tire Pros for many years now. John Monroe and his team are the best mechanics in town.
Recommended

CQ
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Chiara Q.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Best Customer service hands down
Just moved from NC. Needed someone to do minor work on my car. I don’t know much about cars at all so it’s always a bit skeptical to try and find a honest business that won’t take advantage. Tire pros is legit! They are honest and fair, they only fix what needs to be fixed and they never try to up-sale me. There have been very few hick ups and when they realize they have made a mistake they go above and beyond to correct it! They have earned a customer for life with me!! Ask for John! He has been handling my business most of the time I’m there. The staff are friendly and welcoming. And the break area is always clean and stocked with coffee. I definitely recommend this business.
Recommended

CD
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cherylynn d.
Keymar, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
verified customerVerified Customer
Fixed my Jeep ?
Very friendly and nice guy he fixed my Jeep thermostat blew hole in plastic housing and was done in less than 24 hours. I would recommend them to friends and family !!!!
Thank you so much Cherylynn ?
Recommended

JC
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JEFF C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
verified customerVerified Customer
Problems solved
After repairs were made there was still a problem, they took it back in and corrected the issue. There were was no charge and they took care of the charges for the rental car.
Recommended

RS
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Rohan S.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
verified customerVerified Customer
Honest and excellent service!
Trustworthy, honest diagnosis. Excellent and efficient service. That's exactly what I was told when referred to you and that is exactly what I experienced!
Recommended

HU
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hunter u.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
verified customerVerified Customer
Great costumer service. great guys
they helped me with my ford explorer and even offered to help with the bill. they are a terrific team and i would for sure go back.
Recommended

Verified Customer
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
verified customerVerified Customer
Very Friendly
John Monroe and his staff are friendly and honest. They get you in and complete your repairs quickly!
Recommended

DP
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debbie p.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
verified customerVerified Customer
Very friendly
I like John Monroe he is very honest and he always looks out for people like me.
Recommended

LR
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Lisa R.
Jefferson, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
verified customerVerified Customer
Friendly one stop shop
In addition to great tire service and pricing, Tire Pros of Frederick meets our entire automotive needs, oil change, brakes and even wipers. Staff are courteous and professional and complete the work quickly and thoroughly.
Recommended

CS
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CUMMINS S.
Ijamsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
verified customerVerified Customer
Tire Pros is the best
Always friendly kind and honest. John Monroe is the most knowledgeable mechanic I have ever used.
Recommended

Verified Customer
New Market, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customerVerified Customer
In and out service true to there work
Good clean work honest people
Recommended

CB
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carlton b.
Frederick, MD
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/28/2019
verified customerVerified Customer
Did not complete the job
I bought my tires about a year ago and have come back several times for rotation and rebalancing. On my last visit, I came in because my left rear tire had developed a small air leak which caused my warning light to illuminate with low air pressure. Your staff indicated a leak at the value system so you replaced the valve stem and I left. One hour later, the light came back on. I returned the next day with the light still on and I don't know what they did but the light was off when they finished what ever they did. Before I could get home, the light came back on again. I immediately called and the service person said they had done all they could do. I wnt to the dealer the next morning and told them the problelm. They looked at my tire and indicated that you had replaced the valve stem with the wrong kind (black valve stem) and charged me $161.00 to repair. You are in the tire business. How is it that you replaced the wrong valve stem???.
Not Recommended

JN
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joseph n.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
verified customerVerified Customer
Great Tire Works
Great service!!! Reception was cordial and hospitable. Wait time was short. Service personnel was nice and pleasant. His explanation of work done and what not to worry about was soothing. I reccomend TIRE PROS OF FREDERICK for your tire needs and alignment. ..Joseph Nwabueze ( Silver Spring Md
Recommended

JJ
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jermaine j.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
verified customerVerified Customer
Thankful
I appreciate everything you've guys done for me. Definitely took the worry away. I like the fact that your just up front and straight to point. Thank you for your service and caring attitude.
Recommended

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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.