business image

Thornton Road Hyundai

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3,454 Reviews)
44

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
152
Total ReScores
4.2
ReScore Average
44
Net Promoter Score ®

Business Details

About

Thornton Road Hyundai in Lithia Springs, GA. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Thornton Road Hyundai in Lithia Springs, GA. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(678) 715-5000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
669 Thornton Road Lithia Springs, GA 30122
Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3,454 Reviews)

NT
gravatar
Nadiia T.
Atlanta, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2025
0
Category: Service
Horrible service, car was not on the dealership, the manager Mia Lynn lied about the price, sales manager was unpolite! I spend 2 hours for my road!!!
Hello!
I was at the dealership today, and it was the most horrible experience of my life!
The car was on another sport and the price was much higher than promised Mia Lynn!
I contacted the dealership on Tuesday and asked for a test drive of the Toyota Camry SE 2021, red colour the sales manager Jhon was true and told me they would not work with my loan (I have my personal loan), I was ok with that.
On the next day, Mia Lynn called me and told that would work with me and with my budget. I told her that I am in the budget. She booked me a date and time and I was really happy that I would have such an opportunity to buy the car that I wanted.
I asked her to reschedule the time and date for me as I need to come with my mechanic, and she did it.
Today I got 3 text messages from the dealership about what time I would be, I gave my answer back!
I asked my friend to pick me up and go the the dealership (I do not have a car yet) she spent her time, and I spent my 2 hours for nothing as Mia did not answer her phone!!!
My mechanic was on his way after his job (had any lunch after his job) with his little 7-year-old daughter, he needed to drive 1,5 hours one way, I told to Mia that I would be with the person who could help me to choose the car!!!

And miracle, when I came to the dealership, I could not talk to Mia, she was only the internet manager (do not know what kind of position she has), the sales guys told me that the car on another dealership and the price is higher.

The sales manager, I do not know his name (he did not tell me), the white guy with a lot of tattoos (I am so sorry that I wrote that as I do not know the name and I need to explain) he just told me he does not want to loose his 6k$ additioanl thousand and I need to come tomorrow. And of course he will talk with Mia about this situation ...
Really, is it your service????????????????????????????????????????????????????????

I spent 2 hours, my friends spent time for nothing, I did not hear "sorry" from anyone...

Guys, make your decisions and conclusions ... DO NOT SPEND YOUR TIME ON SCAMS!!!

All 5 STARS FROM THEIR FRIENDS< THAT IS A FAKE!!!

Good luck with the purchasers!!!!

Best regards,
NT
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