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The Wrench Connection

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(881 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

The Wrench Connection Inc. is a full-service preventive maintenance and auto repairs center, specializing in General Services, Car & Truck Care, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and The Wrench Connection Inc. is a full-service preventive maintenance and auto repairs center, specializing in General Services, Car & Truck Care, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services and Towing since 1994. Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call to let us know how we can help you! ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(407) 438-5153

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7200 S Orange Ave Suite 107 Orlando, FL 32809-6088
The Wrench Connection's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(881 Reviews)

RI
Resa I.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent Care
They did an excellent job from the front desk to the mechanic and everyone in between.

JJ
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John J.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service for 20 years
Great service for many years.
Rick. & Roger are great.

EM
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Edward R. M.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always on point
Great work and great customer service. Very honest business highly recommend.

DP
David P.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent Trustworthy Repair
Always a great experience. Ne er have to worry about being upsold. Been a customer for 15 years.

CR
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Carolyn & Bill R.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Service
Always spot on. Efficient & great service

LA
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Louis A.
Saint Cloud, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Axel replace
Great job in and out in an hour thank you Roger and team

DS
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David S.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great job
I dropped off my car Thursday evening. I received a call Friday morning and by the afternoon my car was ready. I will definitely go back for future repairs.

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great service
have my vehicles service at the wrench connection, they are always pleasant, good communication and quick turnaround time, highly recommend them, they are my go-to shop

EB
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Eric B.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service
Great service and communication.
Friendly shop to deal with.

DP
David P.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Honesty and Integrity
I have been going to Wrench Connection for 15 years and my wife has been going for 25 years. I recommend them to family and friends. I never have to worry about an upsell on services I don't need unlike local tire shops. Always happy with my repairs.

KA
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Karen A.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Top notch service as always
I’ve been going to the Wrench Connection for several years and have to say the service is always excellent, fair and affordable. Ricky is extremely knowledgeable and generally cares about his customers.

BP
Brooke P.
Kissimmee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
The best shop in Orlando
I’ve been coming here for about 6 years and every time it’s a great experience. Roger at the front is always so kind and helpful, and the team of mechanics do real quality work. I trust them completely when it comes to diagnosing any problems, and fixing it in a timely manner for a fair price. They’ve kept my car working perfectly all these years, I’m so happy I found the best shop in Orlando!

Verified Customer
Waterford, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Quick and Helpful
Ricky was amazing. I called on a Monday and they were able to take my car the next day. They gave me a call and told me everything that was going on and how to fix it. They had it ready in two days. They showed me the part they replaced and my old piece and where it was broken. They were so nice and so efficient.

CH
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Cindy H.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Awesome!
Thank You again for taking care of my old SUV and keeping her running! you guys are Great!

WK
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William K.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
9
Got me back in the road
My car was misfiring and I had it diagnosed by Roger. Super friendly and knowledgeable gentleman. I dropped my car off at around 1 pm and got a call back by 3:30 pm that it was ready to be picked up. Would recommend to anybody who wants an an honest and thorough mechanic.
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