Business Solutions
SureCritic / The Pit Crew
business image

The Pit Crew

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(355 Reviews)
92
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
93%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(314) 972-7777
Opening in 41 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
7770 N Lindbergh Blvd Hazelwood, MO 63136
Get Directions
The Pit Crew's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(355 Reviews)
Write a Review
Recent Reviews
WJ
WHITE J.
Florissant, MO
Cadillac Escalade EXT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2024
verified customerVerified Customer
10
Great
I have a pleasant visit each time I have gone
The Pit C. from The Pit Crew responded on 10/17/2024 09:37 AM

We're glad to hear your visits are always a hit! It's like finding the perfect pit stop on a road trip.

Verified Customer
Florissant, MO
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Long time customer.
Good ??
The Pit C. from The Pit Crew responded on 10/14/2024 09:36 AM

Glad to hear you had a good experience! Short and sweet reviews are the best, like a perfect espresso.

NS
gravatar
NEIL S.
Florissant, MO
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Excellency
Excellent service with a fair price. Would recommend to anyone who leads a repair on their automobile. Been going to big crew for over 20 years.I’m
The Pit C. from The Pit Crew responded on 10/12/2024 09:38 AM

We're glad to have you as part of The Pit Crew family for over two decades—your loyalty is as solid as your car! Thank you for the recommendation.

CW
gravatar
Candice W.
Hazelwood, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
10
Female Stamp of Approval
I had an awesome experience with the crew. From the initial call to the shop to getting things done right with ease, they were helpful and made me laugh. Plus not feeling taking advantage of because of being a women! I will be back for sure! Thanks all!!
Manager from The Pit Crew responded on 06/12/2024 08:12 AM

We're thrilled to hear about your awesome experience with us, Candice! Making our customers feel at ease while providing top-notch service is always our goal. We're glad we could bring some laughter into the mix too! Looking forward to your next visit!

SS
gravatar
STEVEN S.
Florissant, MO
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customerVerified Customer
10
Wonderful
Always a great experience
MN
gravatar
MARK N.
Florissant, MO
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2023
verified customerVerified Customer
10
Always the best
The Pit Crew does not try to upsell you or drag you into stuff you don’t need. We actually went to get an oil change and inspection. In and out quick. Everything was put back where it belongs. And of course they are always friendly and helpful. Please visit them, I want to be able to use them for a long time. The busier the better!
KB
gravatar
KEVIN B.
Florissant, MO
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Quick change artist
I mean this in a positive sense. They got me in, changed oil/filter/rotated tires in minimal amount of time.
SO
gravatar
STEVE O.
Florissant, MO
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
10
Pit Crew are the BEST in St. Louis
Kevin and his crew I guarantee are the best mechanics in St. Louis.
Took my car, that I thought was still under warranty to the dealer and found out it wasn’t but they had taken the car apart, lost a few parts, then charged me $400 to look at the car… we told them put it back together, we’ll take it to Pit Crew.
It was a intricate job with a lot of labor,
Kevin kept us updated, was totally honest, saved me at least $1000 and I know I received quality service.
Kevin and his crew have worked on our vehicles for years and we’ve never been disappointed. We can’t thank them enough for getting us through this mess! Thanks guys! You are the BEST!
Steve & Terri O’Neill
SS
gravatar
STEVEN S.
Florissant, MO
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2023
verified customerVerified Customer
10
Ford Ranger
A wonderful experience as always.
MT
gravatar
Michele T.
Florissant, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2023
10
2013 Hyundai
Excellent service, fair pricing, friendly, and HONEST!!
JW
gravatar
JANET W.
Saint Charles, MO
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2023
verified customerVerified Customer
10
Oil change
As always, The Pit Crew Tire & Auto, took very good care of my automobile. They changed my oil & filter in no time. I have been taking my automobiles to The Pit Crew for over 20 years now. I moved to St.Charles 6 years ago & I still use The Pit Crew Tire & Auto to service my vehicles whenever needed. It’s hard to find a very honest and efficient mechanic these days. I recommend them to all my friends & family.
AK
gravatar
AL K.
Florissant, MO
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
10
Oil change
We had a tight schedule today. Our truck needed an oil change. Pit Crew did the job super fast! Thanks guys!!! Always the best service
BJ
gravatar
BEVERLEY J.
Florissant, MO
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2023
verified customerVerified Customer
10
ANOTHER Great Experience!
I’ll keep my long story short. Traveled out of town. Check engine light came on first time ever! Panicked. Checked manual. Suggested service immediately. Panicked. Made trip back home, over 500 miles. PANICKING! Called The Pit Crew first thing next morning. Kevin said bring it in same day. He found problem and fixed. Every problem different price. I thought pricey fix. Price under $226!!! EXHALED!!! My Cadillac Escalade queen of the road again! If you want your vehicle treated RIGHT, go to The Pit Crew!!! You won’t be disappointed!
ED
gravatar
EDDIE 3RD D.
Florissant, MO
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
The guys provided prompt and professional service making sure I was satisfied the work
I was impressed with guys general concern about the issues with my vehicle and making sure to get the fix right the first time. I am very satisfied with the work they've done for me and my family members and will continue to be a customer.
Verified Customer
Florissant, MO
Ford Ranger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2023
verified customerVerified Customer
9
Oil change, lube and tire rotation
The service was prompt and effective.
Service Coupons and Posts
We're thrilled to hear you have pleasant visits with us! 🚗✨ At The Pit Crew, we pride ourselves on making every pit stop a joyride. Thanks for cruising by and enjoying the ride! #CustomerLove #PitCrewAppreciation
Learn More
We're revved up to hear your tireless loyalty to The Pit Crew for 20 years! ?? Excellent service and fair prices are what we strive for. Thanks for the recommendation – you keep us in top gear! ?️ #PitCrewPride #AutoExperts
Learn More
Thank you for the fantastic review! ? We're all about good vibes and great service, no matter who you are! We're thrilled to hear you had a fun and fair experience. We'll keep the laughs coming for your next visit! ?? #WomenInTheGarage #PitCrewLove
Learn More
Thanks for the love! ? We aim to keep your wheels turning with exceptional service and smiles all around. Remember, a happy car means a happy driver! ?✨ #ThePitCrew #AutoExcellence
Learn More
Thank you for your fantastic review! We're all about quick service without the upsell drama ?. Happy to keep your ride in tip-top shape! ?? Thrilled to have you with us for the long haul. Bring on the busy days! ? #PitCrewPride #ServiceWithASmile
Learn More
Thanks for the shout-out! ?? We're thrilled to hear we got you back on the road faster than a pit stop at a race! Your time is important to us. See you for the next round! ?️ #QuickService #PitCrewPride
Learn More
? Huge shoutout to our amazing customers for trusting us through thick and thin! We're glad we could turn that dealer disaster into a success. Thank you for the kind words—Kevin and the crew are always here to steer you right! ? #ThePitCrew #BestMechanics
Learn More
Thanks for the awesome feedback! ? We're thrilled to be your go-to pit stop. Our team always aims to keep you cruising along smoothly. See you on your next ride! ?? #ThePitCrew #CustomerAppreciation
Learn More
We're thrilled to hear you enjoyed our excellent service! ?️ Fair pricing and honesty are the fuel that drives The Pit Crew. Thanks for keeping us in your rearview mirror! ?? #CustomerAppreciation #PitCrewPride
Learn More
Thanks for your kind words! ? We're thrilled to be your trusted pit stop for over 20 years! ?⚙️ It’s always a joy to keep your rides running smooth. If only every relationship lasted this long, right? ? #ThePitCrew #CustomerForLife
Learn More
?? When you're on a tight schedule, every minute counts! We're thrilled to keep your truck running smoothly with quick oil changes. Thanks for your trust – you make our pit crew proud! ? #FastService #TrustedTeam
Learn More
? Thanks for the fantastic review! We're thrilled we could calm your "check engine" chaos! Kevin and the team are always here to keep your ride fit for royalty! ?? Come on back for more pit stops anytime! #ThePitCrew #AutomotiveHeroes ?️
Learn More
Learn More
We’re thrilled to be your automotive pit stop! ?? Our team loves treating you like family because, let’s be honest, who doesn’t love a little extra TLC? Thanks for the kind words! ?️ #FamilyVibes #PitCrewLove
Learn More
Thanks for the shout-out! We're thrilled to keep your ride safe and sound. ?? Remember, a quick check-up can save you from a brake-down! ? See you next time for some more "pit"-stop magic! ?️✨ #VehicleSafety #ThePitCrew
Learn More
Thanks for the love! ? We're thrilled to hear our new spot on Dunn Road is hitting the mark! ?? Your support keeps our engines running smoothly. We appreciate your recommendation and can't wait to keep your vehicles in top shape! #ThePitCrew #CustomerLove
Learn More
?✨ Thanks for trusting us to keep your son's ride ready for college! We're thrilled to hear we caught that brake issue in time. Safe travels ahead! ??️ #ThePitCrew #SafeDriving
Learn More
? Thank you for the fantastic review! We're thrilled to be your go-to mechanics for over 25 years—now that's dedication! Kevin and the team will keep delivering top-notch service (and maybe a few dad jokes along the way). ? #ThePitCrew #AutoFamily
Learn More
We're thrilled to hear you enjoyed the same great service at our new location! ?✨ Just like your Saturn Outlook, we're always ready to deliver a smooth ride. Thanks for the love! ? #ThePitCrew #CustomerAppreciation
Learn More
We're thrilled you love our new home! ?✨ A clean space and outstanding service is what we aim for—just like your engine, we believe in keeping things running smoothly! Thanks for the love! ? #PitCrewPride #ServiceWithASmile
Learn More
Learn More
?✨ We're just as excited about our new digs as you are! Same fantastic team, same stellar service—now with a shiny upgrade! Thank you for your support, we’re revving up for more great experiences ahead! ? #ThePitCrew #NewLocationSameGreatService
Learn More
We're thrilled to hear you had a GREAT experience at our new location! ?? Kevin is definitely a pit stop hero! Thank you for your loyalty; we'll always keep you on the road to satisfaction! ? #PitCrewPride #ServiceWithASmile
Learn More
Thanks for sticking with us since 2008, Willie! We're thrilled to be your go-to for top-notch vehicle care. ?? Your support means the world to us! #CustomerSatisfaction #ThePitCrewRocks
Learn More
? Wow, thank you for the kind words and continued loyalty for over 20 years, Bob! We truly appreciate your support and Kevin sends his thanks as well. #BestService #PitCrew
Learn More
Thanks for trusting us with your vehicles! ? Honesty and the latest equipment are our secret weapons ? We appreciate your support! #ThePitCrew #CustomerSatisfaction
Learn More
Thanks for the love, Bob! ?? We're so glad to be your go-to crew! We'll keep rocking those services and prices for you! #PitCrewPride #CustomerAppreciation
Learn More
?Thanks for the 5-star review! We're thrilled to know that Kevin and the crew could exceed your expectations! ??Customer satisfaction is our top priority! #AboveAndBeyond #HappyCustomers
Learn More
Thanks for the love, Mary! We're thrilled to have your trust. ? Our crew is always here to keep your ride running smoothly! #CustomerAppreciation #ThePitCrew
Learn More
? Thanks for driving the extra mile, Melissa! ? We're thrilled to be your go-to shop for honest and top-notch service. Your support means the world to us! #CustomerSatisfaction #ThePitCrew
Learn More
? Thanks, Melissa! We're thrilled to keep your wheels turning smoothly. Here's to never settling for less than the best! ?? #Grateful #TopGear
Learn More
We're revved up about your 5-star review! ?? Thank you for the kind words, we're fueled by your support. #PitCrewPerks #TopNotchService
Learn More
? Thank you for the glowing review, Beverley! ? We're thrilled to hear that Kevin and our team have continued to impress. We appreciate your confidence in us and the referrals to your loved ones. ? #HappyCustomers #ThePitCrew
Learn More
Businesses Near You
STS Car Care
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Schaefer Autobody Centers - Creve Coeur
93
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)
Auto Beauty Specialists
82
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(27 Reviews)
Lindenwood Auto Service
97
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,680 Reviews)
Full Throttle Diesel Performance
92
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(105 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.