Business Solutions
SureCritic / The Metric Wrench
business image

The Metric Wrench

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(35 Reviews)
100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
80%
4 stars
20%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(406) 259-3397
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* America/Adak
2424 6th Ave N Billings, MT 59101
Get Directions
The Metric Wrench's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(35 Reviews)
Write a Review
Recent Reviews
RK
gravatar
Russ K.
Red Lodge, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2023
10
2006 FordF450 tune up
These guy’s are great with metric and standard wrenches. This bucket truck has never ran this great.
Now I need to get some work done,I no longer can use the excuse that my truck isn’t running right?
Thank you guy’s !
RK
gravatar
Russ K.
Red Lodge, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2023
10
2006 FordF450 tune up
These guy’s are great with metric and standard wrenches. This bucket truck has never ran this great.
Now I need to get some work done,I no longer can use the excuse that my truck isn’t running right?
Thank you guy’s !
LH
gravatar
Lisa H.
Billings, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2022
10
Best guys in town BY FAR!!
The gentleman that work at this shop are the kindest, most thorough mechanics I've ever come across. The owner has been such a blessing. I used to think that being a single woman, you needed to be on guard bcuz shops would see you coming a mile away, overcharge, and not always be honest... Metric Wrench has completely put my mind at ease...I will never take my vehicle ANYWHERE else while I'm in the Billings area. Thank you for your hard, honest, thorough work guys?✝️
DH
gravatar
Dave H.
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
verified customerVerified Customer
Extremely helpful
Very helpful and reasonably priced
Recommended
JK
gravatar
John K.
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
verified customerVerified Customer
Experts
I was experiencing unknown engine power loss on my road trip in my mini cooper countryman almost unable to continue my trip. Luckily my dad found this shop and called ahead as I was 15 miles away on the side of the interstate trying to figure out the issue. Their entire staff was incredibly friendly and kind as they quickly assessed my car. Turned out to be simple fix from a silly mistake that occurred when I had oil changed a few days prior in Illinois. They fixed the issue easily and were also able to point out some other less severe underlying issues with the car that I was completely oblivious to.
Recommended
Metric W. from The Metric Wrench responded on 07/16/2020 10:04 AM

Hope your travels to the west coast are less eventful. That MINI is a fun car! Thank you!

Verified Customer
Billings, MT
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
verified customerVerified Customer
Thumbs up.
Good people, good service.
Recommended
Metric W. from The Metric Wrench responded on 07/10/2020 12:15 PM

Thank you! 

Verified Customer
Billings, MT
Mercedes-Benz ML350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2020
verified customerVerified Customer
SERVICE IS GREAT BUT
Please provide driver floor area with protective covering in order to prevent ugly grease stains.
Recommended
Metric W. from The Metric Wrench responded on 07/07/2020 06:47 AM

I am so very sorry! Please pop back through and I will be happy to clean those up for you. I will also remind my techs. 

BV
gravatar
Bill V.
Worden, MT
Dodge Sprinter
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
verified customerVerified Customer
above and beyond
these guys know European vehicles inside and out. if you have a rare vehicle, they're the people you need in your corner. they go above and beyond to find parts and troubleshoot the problem . also very accommodating if you need to wait, providing loaner cars and a totally adorable dog to pet while you wait. would recommend to anyone.
Recommended
Metric W. from The Metric Wrench responded on 06/25/2020 07:14 AM

Thank you, Bill! Odie sure loves the attention when you visit! Happy driving!

MB
gravatar
Maggi B.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
verified customerVerified Customer
Efficient, courteous, reasonable prices, reliable, good work
Efficient, courteous, reasonably priced,reliable, good work!
Recommended
Metric W. from The Metric Wrench responded on 06/25/2020 07:17 AM

Woo Hoo! Thanks for the great words!

KM
gravatar
Kevin M.
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
verified customerVerified Customer
Great shop
Great job. Fast, thorough, great communication.
Recommended
MM
gravatar
Mike M.
Saab 900
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
verified customerVerified Customer
Great service
Have been fighting with one of my old Saabs for about a year, didn't realize these guys were here in town so I gave them a call. They gave me a great rate for a diag and they confirmed my suspicions. The tech spent the time with me on the phone talking about what he did and let me bounce some ideas off him. Definitely recomend if you have an older Euro car!
Recommended
Metric W. from The Metric Wrench responded on 06/15/2020 02:13 PM

Thanks, Mike! Can't wait to get started on the next one for you!

CJ
gravatar
Charlie J.
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
verified customerVerified Customer
My Audi S7
Great job boys, honest, quick, and priced right. Earned my Business for my exotic cars for the rest my life
Recommended
Metric W. from The Metric Wrench responded on 06/12/2020 07:37 AM

Thanks, Charlie! We look forward to your business. 

MC
gravatar
Marty C.
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
verified customerVerified Customer
Good people
They have worked on my Audi several times , always fair price’s , very nice to deal with
Recommended
Metric W. from The Metric Wrench responded on 06/08/2020 06:53 AM

Thank you, Marty!

PM
gravatar
Patty M.
Red Lodge, MT
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
verified customerVerified Customer
Knowledgable, efficient service who know engines
Great team to look after my auto for many years, 1999 and still runs better than ever w TLC provided at MW. Thank You !
Recommended
Metric W. from The Metric Wrench responded on 06/02/2020 07:00 AM

Thank you, Patty! It's easy when car owners like you keep up with your maintenance. :) See you next time!

BV
Bill V.
Worden, MT
Mercedes-Benz ML320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020
verified customerVerified Customer
Category: Service
Bill said they provided good service, they gave him a loaner vehicle, and they specifically work on Europeans vehicles and this is why he came here.
Recommended
Displaying Review 1 - 15 of 35 in total
Businesses Near You
Willard's Garage
82
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,316 Reviews)
Yellowstone Auto Repair
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(136 Reviews)
Straightaway Motors
86
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(476 Reviews)
Crash Champions #0608 Bozeman
77
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(10 Reviews)
Ressler Collision Center
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.