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The Hub Automotive LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(439 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
93
Net Promoter Score ®

Business Details

About

AUTO REPAIR AND MECHANIC SERVICES IN MIDTOWN MEMPHIS, TN
Preventative Care

– Fluid flushes, drain, and fill
– Belts
– Tune-ups
– Hoses
– Timing belts

Oil Changes

Conventional and synthetic oil changes available. Includes 15 point inspection, check tire pressure, top off fluids.

Heating and Cooling

– AC system
AUTO REPAIR AND MECHANIC SERVICES IN MIDTOWN MEMPHIS, TN
Preventative Care

– Fluid flushes, drain, and fill
– Belts
– Tune-ups
– Hoses
– Timing belts

Oil Changes

Conventional and synthetic oil changes available. Includes 15 point inspection, check tire pressure, top off fluids.

Heating and Cooling

– AC system diagnostics and repair
– Coolant service
– Blend door actuators
– Thermostats

4-Wheel Alignment

State-of-the-art –wheel, 4-head computer used in all alignments.

Electrical

Electrical system diagnostics and repair
– Battery and charging system diagnostics and repair
– Door lock actuators
– Window motors
– Seat motors
– Interior/exterior lights

Tires

– Mount and balance tires
– Tire rotation
– Computerized spin balance
– Tire repair (patch)

Brake Repair

– Brake pads
– Brake shoes
– Resurface rotors
– Brake hardware kits
– Brake lines and hoses
– Master cylinder
– Fluid flush
– ABS system (speed sensors diagnostic and repair

Computer Diagnostics

– Check engine lights
– Drivability concerns
– Misfires
– Poor fuel economy
– Electronic component failure

Steering / Suspension

– Shocks
– Struts
– Steering linkage
– Ball Joints
– Power Steering rack and pinions
– Control arms

Transmission- Manual and automatic transmission replacement

– Clutch service (Manual)
– Manual/automatic transmission service
– Axle shafts
– Wheel bearings

SPECIALS

Car Maintenance Classes
Periodic classes to assist customers in learning more about their cars, what to check, and what to ask mechanics.

Shuttle Service Within 5-mile radius
Shuttle service is free to and from the shop within a five-mile radius. If outside of that range, just call and ask to see if we can work transportation out.

Nationwide Certified Auto Repair Shop Warranty
12 month/ 12,000-mile coast-to-coast nationwide coverage on most services (speak with your automotive professional regarding exclusions).
...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(901) 725-1352

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2200 York Ave Memphis, TN 38104
The Hub Automotive LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(439 Reviews)

Verified Customer
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Trustworthy and top notch!
We’ve gone to them for years and they always are honest and do quality work. Thank you for being a great place to go in the neighborhood!

LC
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Larry P C.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Thank ye.
Never in doubt about the Hub,going there for years

RM
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Rick M.
Memphis, TN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/06/2025
verified customerVerified Customer
4
Unexpected Disappointment.
I went in for an estimate on getting a Torklift hitch installed that I had ordered from the manufacturer. I wanted to contribute to a neighborhood business that I've always heard great things about, but I came away surprised and disappointed. I had the hitch and instructions with me, so I went in expecting a quick quote after they saw the hitch and could look over the instructions. (I had watched a 6-minute YouTube install video the manufacturer made about how to install the hitch on my specific model car. The video made the installation look straight forward.) Instead, the Hub had me leave the car. Then they called me back 3 hours later and said it would be a 4 to 4.5 hour install at cost of around $550 to install. They then charged me $72 for the estimate which I wasn't expecting because I thought it would be a quick thumbs up or down after looking at the hitch and the instructions. I would have liked to have known in advance that there might be a cost for the estimate. Anyway, I ended up going to a famous competitor who was able to install it in half the time for less than half the cost. The staff was very nice but there was just a big disconnect between what I was expecting and what happened. They're a small local business that I was willing to pay extra to support but not *that* much extra! I would still probably recommend them, but with some caveats.

KJ
Kylie J.
Cordova, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Kylie said they were really efficient.
Recommended

SR
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Shinnie R.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Most Trustworthy Mechanic
I've come here for over 10 years. Never have I had to come back for the same problem twice. No matter the vehicle, make or model it was taken care of.

Verified Customer
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
4Runner Service
The Hub was able to get my car in quickly and was very communicative. They called me with detail about what needed to be done and was concerned to perform the service in the most cost-effective way.

Verified Customer
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Honest, quality service
The folks at The Hub are fair, communicative, and efficient. I had cost concerns with an air conditioning repair, and The Hub's quick, honest, and accurate diagnostics got me back going affordably, just in time for summer. Will be back many times and recommending to others, no doubt.

JS
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Jonathan S.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great Diagnosis and Service
The HUB continues to be a trusted source for diagnosing problems and fixing them in a fair and timely manner. We’re lucky to have them here in midtown!

RW
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Reda W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
BRAKES GREASED AND OIL CHANGE
THANK YOU GUYS FOR YOUR GREAT SERVICE

JM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
general maintenance review
Shannon, Jennifer and the Hub team are great. Love that they email a reminder for a check up

EL
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Elizabeth L.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Love this place
We love the hub. Always great service and top notch experience!

MB
Mark B.
Memphis, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Mark said they fixed what he asked but didn't get the oil done.
Recommended

EK
Elliott K.
Tennessee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Elliott said they were fantastic.
Recommended

Verified Customer
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Wonderful service
Wonderful excellent service always

DS
Danielle S.
Memphis, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Danielle said they're reliable and they do good work. With a previous repair that didn't go right, they worked on it until they had it right.
Recommended

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