Verified Customer
Verified CustomerVerified CustomerThank you for taking the time to give us a great review! We try to do our very best to deliver great service and to make our Customers comfortable. We always want our Customers to know we run a business of integrity. Thank you for your trust in us to service your vehicle. We appreciate you.
Verified CustomerThank you for taking the time to give us such a great review! We are pleased that all of your repairs were made in a timely manner and to your satisfaction. We always try to go above and beyond with our Customer Service. Thank you for your trust in us to service your vehicle. We appreciate you!
Verified CustomerThank you for taking the time to give us a great review and for being a great and loyal Customer! We appreciate you and your trust in us to service your vehicle. You rock!
Thank you for the great review and for being a loyal Customer! We appreciate you and thank you for your trust in us to service your vehicles.
Verified CustomerThank you for taking the time to give us a great review! We like to give our Customers the very best service and appreciate them. We are glad your vehicle is running great. Thank you for your trust in us to service your vehicle.
Verified CustomerThank you for the great review! We strive perform great vehicle inspections so our customers can make a well-informed decision when it comes to their vehicle repair. We blessed to have you as a customer, and we consider you a part of our family here at Tamrox Automotive.
Verified CustomerThank you for the great review. We love that technology makes our Customer's service process so much faster and convenient. We always want to give the best service. We appreciate your trust in us to service your vehicle and appreciate your business!
Verified CustomerWe appreciate you so much! Thank you for being such an awesome loyal Customer. We always want to make sure that our Customers get the best service we can possibly give. Thank you for your trust in us to service your vehicles.
Verified CustomerThank you so much for the great review! You are an excellent and loyal Customer and we appreciate you. We take pride and always want to stand behind our work. Thank you for your trust in us to service your vehicle and for sharing your experience.
Verified CustomerThank you for giving us the opportunity to work on your vehicle. Your vehicle was brought to our shop by a tow truck and at that time was not running. We diagnosed your vehicle and got it running, however, there were needed repairs we suggested you have done that you declined . We can not properly repair your a running problem if you are not willing to make the repairs necessary to fix it. We wish you the very best.
Verified CustomerWe hope you have found your new mechanic! Thank you so much for taking the time to give us such a great review and thank you for your trust in us to service your vehicle. We strive to give our Customers excellent service and want to build a great working relationship with them. We look forward to working with you again should you have any auto repair needs.Thanks again and we appreciate you.
Verified CustomerThank you so much for giving us such a great review. We are so glad that you had a nice and easy experience! It is our goal to give our Customers the very best experience that we can. Thank you for your trust in us to service your vehicle. We appreciate you.
They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn’t fix the issue. Which of course was the case, as the problem still exists today.
For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly.
The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would’ve sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k.
For comparison sake I asked my regular trusted mechanic what they would’ve charged for what was done, and it was substantially less. So much so that we could’ve just got a rental car and still would’ve had money left over, and I guarantee they would’ve properly diagnosed the vehicle and fixed it right the first time.
You live and you learn, take it from me you don’t want to go here, they like to throw parts at the problem, and they don’t properly communicate that their idea for a “fix” might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.