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SureCritic / Stateline Car Care
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Stateline Car Care

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(43 Reviews)
-100
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Score Details

5 stars
62%
4 stars
9%
3 stars
<1%
2 stars
2%
1 star
25%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(423) 760-8338
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
1416 Saint Thomas Street East Ridge, TN 37412
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Stateline Car Care's Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(43 Reviews)
Write a Review
Recent Reviews
ER
gravatar
Elizabeth R.
Rising Fawn, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/16/2024
0
One of the worse experiences I've had and it's not over
I had my vehicle towed to Stateline service center because my husband was admitted to the hospital, and I couldn't drive two vehicles. I called ahead to let them know that the vehicle would be arriving, and he was fine with that. The brakes were making noise and did not feel right and from sitting too long, the battery was dead. The whole time my vehicle was there, he never called me. I was the one who always called but never got any answers, including what the cost would be. When they finally finished, the total cost is $2536.98, if I use a credit card it will be $2615.13. I have to pay this by 11/20/24 or get charged $35.00 a day storage fee. They still have my vehicle because I have to come up with the money. I have never been treated so poorly by anyone who provides a service. I finally received an invoice but never received anything prior to the completion of the work.
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