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Spartan Auto Care Centers

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(679 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

WE ARE AN "AAA" APPROVED VEHICLE REPAIR FACILITY WITH THE ABILITY TO SERVICE ALL KINDS OF AUTOMOBILES AND LIGHT TRUCKS. WE HAVE LIFTING CAPACITY TO SERVICE COMMERCIAL TRUCKS UP TO 16,000LBS. IN WEIGHT AND PROVIDE FULL MAINTENANCE SERVICES TO ALL TYPES OF VEHICLES. WE ARE AN "AAA" APPROVED VEHICLE REPAIR FACILITY WITH THE ABILITY TO SERVICE ALL KINDS OF AUTOMOBILES AND LIGHT TRUCKS. WE HAVE LIFTING CAPACITY TO SERVICE COMMERCIAL TRUCKS UP TO 16,000LBS. IN WEIGHT AND PROVIDE FULL MAINTENANCE SERVICES TO ALL TYPES OF VEHICLES.

Categories
Auto Repair, Car Maintenance, Used Car Dealer
Contact
(413) 739-2175

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Eastern Time (Us & Canada)
865 Memorial Ave W Springfield, MA 01089
Spartan Auto Care Centers' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(679 Reviews)

Verified Customer
Agawam, MA
Ford E-250 Super Duty
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2025
verified customerVerified Customer
0
I was charged $70,53 just to look at my mobility vehicle. Further I was not informed of the charge until I refused to get serviced there, I'm disabled so $70 is big for me. I'll never gó back there again;;!
I was charged $70 just to look at my mobility vehicle I am disabled and that's a lot of money for me .I will never go back there again. I was not informed up front about the charge
The Team at S. from Spartan Auto Care Centers responded on 05/29/2025 07:22 AM

Sorry to receive this negative review. Also, sorry you you do not value the service we provided to you and your vehicle.  I have been the service manager at Spartan Auto Care for over 30 years and do not remember you ever being a customer of ours in the past.  You called in and asked us to check your vehicle for a safety issue as you had failed state inspection.  When you came in without an appointment, we quickly  test drove your van, we inspected it on a heavy duty truck lift, and determined you need some steering components . We then provided you with a detailed estimate of the repairs necessary for your vehicle to pass state inspection which you declined to have performed.  Having never been a paying customer of ours in the past, not sure why you would expect us to provide our services to you without charge whatsover? I can't remember the last time I went to a doctor's office for a "checkup" and did not receive a bill.... like a doctor, we do charge for our expert vehicle repair services.

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