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Southwest Car Care Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,619 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

We are a full service automotive repair facility in Katy, TX that has been family owned and operated since 1991. Here at Southwest Car Care we offer a wide range of services and repairs for your vehicle. Everything from a simple oil change all the way to engine and transmission replacements. We also do engine performance/diagnostics so We are a full service automotive repair facility in Katy, TX that has been family owned and operated since 1991. Here at Southwest Car Care we offer a wide range of services and repairs for your vehicle. Everything from a simple oil change all the way to engine and transmission replacements. We also do engine performance/diagnostics so when that pesky check engine light comes we are the guys to call.

Typs of Services/Repairs: Oil Change, Coolant Flushes and Coolant System Repairs, Transmission Flushes, Fuel System Cleaning, Brakes, Suspenion, Steering, Charging and Starting Systems, A/C and Heating, Alignments, Tune-ups, Engine Diagnostics
...more

Categories
Auto Repair, Auto Maintenance, Domestic Auto Repair
Contact
(281) 579-9092

Business Hours

Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
803 S Mason Rd Ste 514 Katy, TX 77450
Southwest Car Care Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,619 Reviews)

JB
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JACK B.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Replaced cracked exhaust manifold
Job was done quickly without any issues. Great job

CL
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CHARLIE L.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
James and Matt were a pleasure working with to correct the issues with my vehicle.
Both James and Matt were extremely professional in their service and I recommend them with a 10 out of 10!!

MB
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MARTIN B.
Fulshear, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
We’ve been with Southwest Car Care for over 20 years! The Best!
We have never been disappointed by Southwest Car Care! The owners are so trustworthy and honest! We would never use anyone else!

RB
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RAY B.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
The best auto care.
Been using Southwest Auto Care for all of my vehicles for over 20 years. I trust them completely and I have never been disappointed.

RW
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RICHARD W.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
White Family Review
As always, the team at Southwest Car Care is extremely professional, knowledgeable, and courteous. We’ve been taking our cars there for over 30 years!

JC
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JOSHUA C.
Brookshire, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Beyond exceptional.
These guys have gone above and beyond for me. I've had electrical issues, brake issues, starter issues, bcm issues, and many others. They have a diagnostic policy that they will include into whatever fix they perform, and the fix is always just right. I have tried to self diagnose my truck problems many times and now I just bring it in. These guys are fair 100% they have my business as long as I live anywhere close to Katy, Tx.

JP
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Jerry P.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
James and Matt were very patient and knowlegeable.
James and Matt explained what was needed, and answered all of my questions patiently. Great group of guys there.

MM
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Mireya M.
Pattison, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Their integrity can't be beat!
I absolutely love this team. I was introduced to them by a church member, who absolutely knows good people. Now my godmother and I are both also clients. My godmother's issue was one in which she could have easily been swindled, but Matt and the guys were 100% honest with her and saved her quite a bit of money! Mine was a repair job on the siding on my doors, and they said they would do their very best to get it back to me the same day -- and they did! I will be a loyal customer for years to come. 5 Stars, for sure!

JL
JUDY L.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Knowable brothers
They know their business

NM
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NANCY M.
Katy, TX
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Thorough, timely & educational!
James & Matt are consistently exceeding my expectations. Ive beenbtaking my vehicles to Southwest Car Care for about 15 years now. The repairs or maintenance are always completed to my satisfaction and I always leave with a wealth of knowledge. Kudos gentlemen and thanks for the excellent customer service!!

RA
RICARDO A.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Excellent quality and fast service
I came for problems with the A/C. They not only fixed it, but also they did it very fast. I highly recommend South West Car Care for a job well done in a fast way.

DM
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DONALD M.
Brookshire, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Best Service Provider
I have been going to Southwest Car care since 1983. Their work and service has always been great. My wife and I definitely trust them with all of our vehicles.

CH
CHRISTOPHER H.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Always friendly and excellent service
Southwest Car Care Center is simply the best have used them ever since moving to Texas 6 years ago. Always friendly, honest, and exceptional service.

Verified Customer
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
9
Battery Replacement Needed
Best & reliable Service for decades!!

JC
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JOHN C.
Katy, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Compian
We have been going to Southwest CarCare for many years and have always received excellent and honest service

Displaying Review 1 - 15 of 1621 in total
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