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SOS Repair, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,170 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our company is based on the belief that our customers’ needs are of the utmost importance. Our SOS Repair, Inc. is family-owned and operated in Winchester, VA. Since opening in 2011, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. We have the resources and experience needed to address a wide variety of issues, and we can diagnose your vehicle’s performance, consult you on our findings, and help you make the right decisions to keep your cars value high. Our services range from simple tune ups to extensive engine and transmission repairs, and our rates are competitive. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(540) 535-7221
Visit Website
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
620 N Cameron St Winchester, VA 22601
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Affiliations

SOS Repair, Inc. 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,170 Reviews)
Write a Review
Recent Reviews
BV
Brenda V.
Winchester, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent customer service.
Service was quick. Personnel very nice.
I highly recommend SOS.
DS
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Dennis S.
Stephens City, VA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service
Honest, reasonable, and very friendly. Almost like having a member of the family that is a mechanic.
AC
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Archie C.
Winchester, VA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service
Great service
WD
William D.
Winchester, VA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Honest and reliable
Put the truck in the shop because had coolant leaking out the radiator cap plus needed to get state inspection done, needless to say they trued to get it to leak out the cap and it wouldn't do it, they was honest about this and told me the truth, they could had said it needed a thermostat or water pump but no real honest , will continue to bring my truck to SOS for repairs!!!!!
LV
Lynn V.
Berryville, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Regular maintenance
As usual, S.O.S was quick and efficient.
SP
Sergio P.
Winchester, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great service...!
The service was in no time. Everything on time and the personal very kind..!
Verified Customer
Winchester, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Oil change and fix miscellaneous stuff
Truck needed an oil change. It had a few other little things that needed attention and they fixed them lickety split. Had my truck back when promised.

If you want the BEST … it’s SOS!!! 😁
RL
Richard L.
Strasburg, VA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Car inspection
SOS does a great job working on my car. Excellent service in a short amount of time. Prices are fair. Stop by and see their beautiful area to wait while car is being serviced. Have been using SOS for 13 years. Best car repair in Winchester area..
JT
Jeff T.
Winchester, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Wonderful job on my 2004 4Runner
Got the truck up and running for a surprisingly low price.
DM
Dennis M.
Martinsburg, WV
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Estimate of repairs
Clearly explained results
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:54 AM

Thanks for the review!

JW
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John W.
Stephens City, VA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Review
Excellent work as always.
AU
gravatar
Alan U.
Winchester, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2025
5
Disappointed
Disappointed. Engine service light was on when I brought the vehicle in and still on when I went to pick it up. No communication about this problem. Only received a phone call that the vehicle was ready to be picked up.
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:53 AM

Mr. Umstead. I am sorry that you are disappointed with your service, but maybe there was some confusion. Your vehicle was brought in for an oil change and a "check coolant" message that was on. We performed the oil changed, and found that your coolant was low. We also did a pressure test but did not find any leaks at this time, so your coolant was filled to the appropriate level. We did inform you(a note on your invoice and told verbally on the phone) that your other light was on. The vehicle is actually still at our shop to look into the check engine light and to replace the fuel tank. Thank you for allowing us to service your vehicle and if you need any further clarification I am certain that one of our service advisors would be happy to speak with you. 

RG
Rob G.
Winchester, VA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
It's always sunny at S.O.S.
These people are very pleasant, and I appreciate them taking good care of my vehicles!
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:55 AM

Thanks for trusting us with your repairs and for taking the time to leave a review!

SN
Shanon N.
Winchester, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great shop
The team at sos was amazing they kept me up to speed on the repair of my car friendly fast and efficient.. the price was much cheaper then I expected also .. I'll never go no where else .. thanks guys
The Team at SOS R. from SOS Repair, Inc. responded on 04/02/2025 09:56 AM

Thanks so much Shanon! 

TM
Tom M.
Berryville, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Tom’s Toyo
This team provides trust and understanding to the fact it cost money to maintain your equipment. They also exhibit pleasant manner, which to an older fellow is equally important.
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