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SureCritic / Auto Repair / Smithfield Auto Center
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Smithfield Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(269 Reviews)
97
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Smithfield Auto Center provides quality automotive and pickup truck auto repair services for our Coastal Virginia Customers. We are family owned and operated, and strive to listen first to our customers needs. We have over 30 years of experience, work on foreign and domestic automobiles, have experienced and knowledgeable ASE Certified Smithfield Auto Center provides quality automotive and pickup truck auto repair services for our Coastal Virginia Customers. We are family owned and operated, and strive to listen first to our customers needs. We have over 30 years of experience, work on foreign and domestic automobiles, have experienced and knowledgeable ASE Certified technicians, and we guarantee most repairs for 2 years/24, 000 miles. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 654-4482
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2624 Beechland Road Elberon, VA 23846
Get Directions
Smithfield Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(269 Reviews)
Write a Review
Recent Reviews
JP
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JUDY P.
Surry, VA
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Judy
The location is very convenient for Surry Residents. Job well done guys.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/29/2025 04:52 AM

Thank you for coming in to see us!  We appreciate your business!

BB
Brent B.
Surry, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Awesome
Great job, great service,
Tony & Jennifer M. from Smithfield Auto Center responded on 04/28/2025 06:32 AM

Thank you for your kind words!  We appreciate your business!

GA
Gilbert A.
Surry, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Outstanding Service
Great automotive services , in Surry County VA. The staff was very friendly and the shop is well organized.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/28/2025 06:33 AM

Thank you for your kind words!! We appreciate your business!!

Verified Customer
Elberon, VA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Wonderful service
Wonderful and quick service
Tony & Jennifer M. from Smithfield Auto Center responded on 04/25/2025 06:35 AM

Thank you for your kind words!  We appreciate your business!!

ML
Melvin L.
Dendron, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
The workers are very professional.
I’m glad I found a place to take all my cars to. If you have not tried them..than you’re missing out on great mechanical work.. they are kind and always have the best disposition I’ve seen.. thank you for your amazing service.!!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/25/2025 06:35 AM

Thank you for your kind words!! We greatly appreciate your business, and trusting us to work on your vehicles!

MW
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Mark W.
Ivor, VA
Scion xB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great shop!
Honest quality work at fair prices with great customer service. What more can you ask for from a mechanic!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/25/2025 06:34 AM

Thank you for your kind words, and for trusting us to work on your vehicle!  We appreciate your business!

KG
Kayla G.
Smithfield, VA
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Transparent Service
They let me know each possible cause of my problem as well as an estimated cost for each option. The final cost did not exceed the estimate. They gave clear answers to all of my questions. They offered flexibility for pickup. There's really nothing more I'd want from a repair shop.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/23/2025 04:46 AM

Thank for your kind words, and for trusting us with your vehicle!  We truly appreciate your business!

RA
roy a.
Dendron, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
On schedule for appointment, professional,& friendly service, simple tire rotation turned into a learning experience about tire pressure. Truck rode great going home, Awesome!
Simple tire rotation turned into a learning experience about tire pressure. Truck ride home Great!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/23/2025 04:46 AM

Thank you for your kind words!  We greatly appreciate your business!!

Verified Customer
Elberon, VA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
9
Service on a timely manner.
Good professional service.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/22/2025 08:33 AM

Thank you for your kind words!  We appreciate your business!

MB
Micheal B.
Surry, VA
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Inspection
Very timely. Very friendly and great service!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/19/2025 07:01 AM

Thank you for coming in to see to us!  We appreciate your business!

NL
nelson l.
Wakefield, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Brakes and rotors
Had a broken lug it and they drilled out the stud and replaced it as well as new rear brakes and rotors. Great service.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/17/2025 06:20 AM

Thank you for trusting us to work on your vehicle!  We appreciate your business!

Verified Customer
Elberon, VA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Welcoming and professional
Great people and excellent service!!!!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/17/2025 06:20 AM

Thank you for your kind words, and for trusting us to work on your vehicle!  We appreciate your business!

Verified Customer
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Quick Friendly Service
Always friendly guys. They complete things in a timely manner. Great place to get work done.
Tony & Jennifer M. from Smithfield Auto Center responded on 04/15/2025 05:25 AM

Thank you for your kind words!  We appreciate your business!

PS
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Peter S.
Smithfield, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Another Great Service Visit!
Thanks for removing our old rusty truck running boards and replacing them with the new ones we bought. Professional, quick installation. They look great!
Tony & Jennifer M. from Smithfield Auto Center responded on 04/11/2025 05:30 AM

Thank you for your kind words, and for trusting us with your vehicle.  We appreciate your business!

BN
Betty N.
Elberon, VA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Service
Excellent professional service
Tony & Jennifer M. from Smithfield Auto Center responded on 04/09/2025 04:23 AM

Thank you for your kind words, and for trusting us with your vehicle.  We appreciate your business!

Displaying Review 1 - 15 of 269 in total
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