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SureCritic / Simply Import Auto Service
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Simply Import Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(291 Reviews)
89
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(804) 266-0152
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1222 Bentley St Richmond, VA 23227-2902
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Simply Import Auto Service 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(291 Reviews)
Write a Review
Recent Reviews
JB
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John B.
Richmond, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/08/2022
0
Over charge and messed my master switch up
Wish people can be honest instead of saying it was like that
AM
Alonzo M.
Virginia
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
Category: Service
Alonzo said he has been going to the service for 13 years and he is very happy with the service of the staff, they are very good to him, they are very professional and they have fair price.
Recommended
Verified Customer
Richmond, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
verified customerVerified Customer
10
Excellent service. Repairs were completed on time.
Excellent service. Friendly staff that tells you upfront what they can do to repair your car. Car service is completed on time.
SC
Shawn C.
Virginia
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
verified customerVerified Customer
Category: Service
Shawn said he had no problems with the business.
Recommended
PK
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PAUL K.
Nissan 370Z
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Customer service excellent
Friendly service done in a timely fashion
ME
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MORRIS E.
Mechanicsville, VA
Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
10
Oil Change
Quick and efficient, as always!
FB
Frank B.
Richmond, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
verified customerVerified Customer
Category: Service
Frank said everything was fine, and he will continue to use them in the future.
Recommended
JL
Joshua L.
Virginia
GMC Sonoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
Category: Service
Joshua said they are the best.
Recommended
CW
Calvin W.
Virginia
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customerVerified Customer
Category: Service
Calvin said hed been dealing with them for a long time, they took his vehicle in, gave it back to him all fixed and he was very pleased with them.
Recommended
LW
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LALA W.
Richmond, VA
Volkswagen CC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customerVerified Customer
10
Oil change completed in good time no long wait
Service is great. Very friendly and efficient staff.
Verified Customer
Richmond, VA
Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Excellent service
Great service. They got the job done on time.
DH
Darrian H.
Virginia
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
Category: Service
Darrian said customer service, they were honest and he had a taillight that was out and they popped it in and saved him money. Only 3 dollars, but 3 dollars.
Recommended
SH
Shardae H.
Richmond, VA
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
Category: Service
Shardae said they always tell her exactly what is going on and its a good deal.
Recommended
JW
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James W.
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
10
State Inspection
Made an appointment and the inspection was done right on time. Nice waiting area too.
MM
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MARK M.
Richmond, VA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customerVerified Customer
10
Professional and courteous
We’ve been using SA for many years to service our Honda’s. The front staff is always courteous and professional. There is no sense that the shop, like those at dealers, attempts to suggest any unnecessary repairs. Our cars are in good hands
Displaying Review 1 - 15 of 291 in total
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