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Severna Park Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,900 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
8
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Severna Park Automotive, we offer the best products combined with superior automotive services to maximize customer satisfaction. Services that we offer include: Brakes, Vehicle Inspection, Lube and Oil Filter Service, Belts and Hoses, Wheel Alignment, Exhaust Systems, Heating and A/C, Cooling Systems, Electrical: Starting/Charging/Batteries, Engine: Diagnostics and Performance, 4WD Systems, Window Repairs, Preventative Maintenance, Steering and Suspension, Towing and Roadside Assistance, and Transmission. ...more

Categories
Auto Repair, Auto Maintenance, Towing Service
Contact
(410) 647-8322

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
499 Ritchie Hwy Severna Park, MD 21146-2910

Affiliations

ASE
Severna Park Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,900 Reviews)

TL
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TOBY L.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
One of the few DEPENDABLE auto shops left in Severna Park!!!
We've been using SP Automotive to service our Audi A4 for several years now and we could not be any happier with the excellent service that they provide. Most importantly, oil changes and 30-point inspections at a very reasonable pricing. Servicing a car should not break the bank and that certainly does not happen here. We are a customer for life!

SF
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SANDY F.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service reasonable price
Thank you for your service to our community. I have always felt that I can bring my car in get excellent service at a fair price. I also feel grateful that you don’t try to sell unnecessary service like many car dealerships do.

ZR
Zoe R.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Zoe said the business has good customer service. She said they fixed her vehicle and helped with a rental vehicle, the business fixed her vehicle the same day.
Recommended

CT
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CHRIS T.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Oil change and 30 point inspection
Excellent staff, customer oriented, Vince people.

TF
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TOM F.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Recent visit
Great service and quick turnaround

Verified Customer
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service
I had routine service for my 10 year old car. The work was performed promptly and well. Its easy to schedule an appointment and every person I dealt with is friendly and efficient.

I like dealing with a local business and am happy to recommend this business.

BC
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BARBARA C.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Great Service
Great Service

JO
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JAMES (JIM) O.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
9
Fixed broken axle
Work was well done and fast and reasonable cost.

KC
Kardan C.
Lanham, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Kardan said the service was excellent.
Recommended

SP
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Sharon P.
Arnold, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2025
6
go out of their way
I really like SP Auto and their people but I've only given it 4 stars because their prices are HIGHER than Koons Toyota.

JP
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Jim P.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
No appointment, No problem
My vehicle broke down over the weekend and I had it towed to Severna Park Automotive without an appointment. I called on Monday morning a told them what had happened and that I apologized for not having an appointment. I was told that they would probably be able to look at it on Tuesday and let me know. to my surprised Tuesday morning they reached out with diagnosis and was able to complete repair by noon time. I appreciate that they were able to squeeze me in and turn around so fast. Awesome service and communications. I will continue to take my vehicles there for servicing. 5 stars

BF
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Bill F.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Excellent!
Automobile was diagnosed and problem was addressed quickly. Excellent service and communication was great.

BF
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Bill F.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Excellent!
Automobile was diagnosed and problem was addressed quickly. Excellent service and communication was great.

CC
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CINDY C.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
High quality service
SPA is organized, friendly, and delivers what they promise. My family has relied on SPA for years and they have taken good care of our vehicles with honesty and integrity.

KM
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KAREN and STEVEN M.
Millersville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Excellent service!
Excellent service!
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