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Service Pros Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(396 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Service Pros Auto Center take pride to offer the best customer service. We are a full service auto repair facility in Arlignton TX. Service Pros Auto Center take pride to offer the best customer service. We are a full service auto repair facility in Arlignton TX.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(817) 465-7767

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (Us & Canada)
5611 S Cooper St Arlington, TX 76017
Service Pros Auto Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(396 Reviews)

VS
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V S.
Arlington, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/04/2021
BRAKE SERVICE
They do not stand behind their work. Went to have brake pads on and they were put on alright - incorrectly. Managed to screw up my rotors instead. They do no wrong. Be Careful! You are automatically wrong in their book. Ladies, make sure you take a male with you because "I" felt like they blew me off. I had write-ups from other company's all saying the same thing that was wrong with my brakes and I have receipts and a Car Fax report showing Service Pro performed the job. RUN RUN RUN !!!
Not Recommended

ME
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Mark E.
Fort Worth, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/18/2021
Replying to earlier review
On 12/02 /2020 I wrote a review on this company about an experience with my truck. After taking my vehicle to my mechanic he informed me it was not a radiator hose it was a towering that was damaged when the water pump was replaced.
Not Recommended

ME
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Mark E.
Fort Worth, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/02/2020
BEWARE
Had to take my truck to them for my warranty, had a water pump replaced.
Work was done in a timely manner.
Two day after replacement had water leaking. Would leak and then stop for a few weeks then start again. Returned my truck to them, they said upper radiator was bad. Wanted $217 to replace.
Seems like the person who replaced the water pump would have seen the bad hose. It would have been covered by the warranty. Now I would have to pay the deductible again. I do not believe it has a bad hose but will have it checked. Will up date after I have it checked
These places will RIP you off be careful.
Not Recommended

CJ
Cynthia J.
Wichita Falls, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Category: Service
Cynthia said she has taken her vehicle to this place before to have them check it. Because of the professionalism of their team, the service and based on a few experiences she had, she is a repeat customer.
Recommended

EW
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EDWARD W.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
verified customerVerified Customer
good Guys good Work
Knowledgeable good attitude they want to do the job correctly
Recommended

TS
Tammy S.
Grand Prairie, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
verified customerVerified Customer
Category: Service
Tammy said the staff was very polite and willing to work with her. They were very kind and stood behind their work.
Recommended

DW
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DENNIS W.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
verified customerVerified Customer
Great Service
Great Service & takes care of your car in a good way to keep my car rolling with more miles to go. Friendly and good service.
Recommended

Verified Customer
Burleson, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2020
verified customerVerified Customer
My car STILL steers to the right - NOT Happy
I went in for an alignment and paid $80. 3 people that came in after me were done and left. I am assuming they gave me the slowest mechanic. They didn't even drive my car to the front like the others. The owner had to get up from his chair and physically view if my car was ready. I had a trip to take from Texas to Kentucky. During my trip my car pulled to the right. So I paid $80 for nothing. I already knew that they didn't fix anything before I left Tx. But after reading the previous comments, I decided not to go back and face retaliation from these people. I only hope I can help someone out with my story. They are not as friendly as they seem. Be ware consumers.
Not Recommended

SM
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SANYA M.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
verified customerVerified Customer
Excellent Service
Fast and highly reliable!
Recommended

Verified Customer
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
verified customerVerified Customer
Work Estimate
Estimate included a walk around to see issues and explain solutions
Recommended

GK
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GAIL K.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020
verified customerVerified Customer
The people, for sure.
I really think the people that work at Service Pros are the best. They are better than any other shop I have been to. My husband died a few years ago and I find it hard to take my car places because of the trust factor. I really trust all these guys.
Recommended

RB
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REAGAN B.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
verified customerVerified Customer
Superb Customer Service!
I was astonished at how attentive each and every employee was. Greeting the customers by name and helping them stay updated on the services of their vehicles. A friendly environment and a convenient location. Will be referring.
Recommended

LM
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LACEY M.
Monongahela, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020
verified customerVerified Customer
Window Issue
Service Pros is the best, they fixed my issue within a couple hours and are super reasonable. Highly recommend.
Recommended

BJ
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BRIAN J.
Arlington, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2020
verified customerVerified Customer
Knowledgeable People
Great service from a knowledgeable team that stand behind there work!...
Recommended

DH
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DEBORAH H.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
verified customerVerified Customer
Best Service Shop Around
We use Service Pro for all of our cars maintenance, oil changes and also big repairs. They always do an awesome job, their crew is great I highly recommend them to anyone.
Recommended

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