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Scott's Grand Junction Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(15 Reviews)
88
Write a Review

Score Details

5 stars
87%
4 stars
6%
3 stars
3%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Conveniently Located at 3206 E Road Clifton, Colorado, 81520, our Grand Junction auto repair facility sets itself apart from other auto mechanics, and is your best source for professional and reliable service.

Established in 1993, our highly skilled ASE certified technicians offer comprehensive knowledge and experience. You can be sure Conveniently Located at 3206 E Road Clifton, Colorado, 81520, our Grand Junction auto repair facility sets itself apart from other auto mechanics, and is your best source for professional and reliable service.

Established in 1993, our highly skilled ASE certified technicians offer comprehensive knowledge and experience. You can be sure that your car will be handled with the latest diagnostics equipment and that everything done to your car will be explained to you in terms you will understand. We work on most American and Foreign vehicles including Audi, Honda, Kia, Hyundai, Lexus, Chevy, Ford, Toyota, Nissan, Acura, Saab, Subaru, Saturn, VW, Cadillac, Volvo, Mercedes Benz, BMW, Mini, Land Rover, Porsche and more.

We are a full service Grand Junction Auto Repair center that specializes in providing quality services. No job is too big or small. Scott's Grand Junction Auto is locally owned and managed providing superior products and services at a price that can't be beat!

Scott's Grand Junction Auto is a proud member of the Chamber of Commerce, and maintains an A+ rating with the BBB! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(970) 609-2886
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3206 E Rd Clifton, CO 81520
Get Directions

Affiliations

Scott's Grand Junction Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(15 Reviews)
Write a Review
Recent Reviews
VC
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Virginia C.
Grand Junction, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2024
10
oil change and air filters
David was very pleasant to work with and brought the air filters right to me to look at, which I appreciated. I am pleased with the customer service and the technician, Jacob . Although I am not sure why my glove box was opened and stuff fell out and part of it put back in, unless it had to do with the inside air filter. All in all very pleased with this shop. Thank you!
Employees worked with
DJ
David James
Service Director
JV
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Justin V.
Clifton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
10
Car was not able to get out..
A neighbor was high centered after our snow storm. After not being able to "push" the car I stated..I'll be back in moment. I went to Dave and he allowed me to borrow a tow strap. Viola, car was pulled clear and the owners were able to go on to compete their business. Thani you Dave and associates.
Employees worked with
DJ
David James
Service Director
MF
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Muriel F.
Longmont, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2023
10
Best place ever
Dave is always very knowledgeable and helpful with my needs. The crew has helped me beyond belief. Any major work I need done I will bring it to scotts. I work for calfrac I'm able to leave my vehicle there with no concerns and they bring me to work. I absolutely love the service thank you Dave and crew for ur services.
Employees worked with
DJ
David James
Service Director
MW
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Mike W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/15/2022
0
Poor work. Gave me the bum's rush despite me paying honest money for lousy unprofessional level of workmanship.
Among other things I asked for a receipt or invoice for the carb they installed and was told the receipt from Scott's which had no info other than carburetor and price on it. In the tone of voice that said that's a ridiculous and completely stupid request which you arent entitled to make or receive info about and don't ask again . The other request I made was to the mechanic to do a cold start the next morning in order to check that the choke was working right. This request was also refused. As a result the next morning I was not able to get started. Luckily I had a cell phone hookup out in the middle of nowhere north of Loma colorado and was able to phone Scott s and get started. Then had to drive all the way to clifton colorado a distance of about 50 miles all together.
The mechanic worked on it and the cold start the next morning was an abortion and required further work.
Luckily for me I only paid $1050.00 for the lousy work.
Vehicle was promised by noon Tuesday and I was lucky to get away Friday morning.
I paid the full amount due in honest money in good faith and got lousy work and the bum's rush big time.
Go someplace else.
JS
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Jeremy S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2022
10
Amazing Work, Very Professional, and Mom and Pop shop fee.
Scott’s has offered such a great experience! They are professional, timely, and go out of their way for the customer. They have replaced my water pump and done my maintenance work. Gave me a loaner vehicle while they worked to make it convenient for me.
BG
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Braydon G.
Grand Junction, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2022
10
Great Experience
Absolutely loved this auto shop! Austin was amazing very knowledgeable, friendly and professional. He even drove me to work and kept in contact with me throughout the day. I would highly recommend anyone to this auto shop. Austin truly care about his customers.
Employees worked with
AK
Austin Ketchum
Service Advisor
BG
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Braydon G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2022
10
Best Auto Shop Experience Ever
Absolutely loved this auto shop! The staff was amazing very knowledgeable, friendly and professional. They drove me to work and kept in contact with me throughout the day. I would highly recommend anyone to this auto shop. They truly care about their customers.
Claire K. from Scott's Grand Junction Auto responded on 06/14/2022 08:19 AM

Thank you for the wonderful review Braydon! We are so glad that you were able to take advantage of our shuttle service. Having to get your car worked on shouldn't have to be an inconvenience. Thanks again Braydon. 

The Scott's Auto Family

TD
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Troy D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
10
Great customer service!
Very friendly and good customer service. Very thorough when working on my truck.
Claire K. from Scott's Grand Junction Auto responded on 06/08/2022 12:05 PM

Thank you for the fantastic review Troy! Our goal is to offer every customer top notch customer service. If you or your Ford ever need anything in the future, you know who to call. Thanks again Troy! 

The Scott's Auto Family

ST
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Sandra T.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2022
7
They were very nice to me.
I would work with them again. It was a little bit high in price
Claire K. from Scott's Grand Junction Auto responded on 05/04/2022 09:11 AM

Thank you for trusting our team with your vehicle Sandra. We appreciate you taking the time to leave us a review. Our team strives to offer competitive pricing and all of our work has a 5 year/50,00 mile warranty to keep your mind at ease while on the road. Thank you again! 

The Scott's Auto Family  

HC
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Henry C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2022
9
Did it again!
Did it again! Got me in right away, same day notice. Listened to my needs and executed, drove away the next day. Hit me with some specials and paid less than expected! The convenience is worth the service. Seriously, a good experience every time!
Claire K. from Scott's Grand Junction Auto responded on 04/22/2022 11:29 AM

Wow Henry, our team was blown away by your reivew. Thank you so much!! We are so pleased that your experience has been a positive one. 

The Scott's Auto Family

AS
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Aaron S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2022
verified customerVerified Customer
10
Amazing customer service
I had to get my only car fixed and not only did they fix it faster than expected but they also have a loaner car program that allowed me to get to work while my car was in the shop.
Claire K. from Scott's Grand Junction Auto responded on 04/15/2022 08:02 AM

Thank you for the extremely kind words Aaron! We know that being without a vehicle makes for a struggle so we are glad that our loaners helped keep you going. If you ever need anything else you know who to call. Thank you again!!

The Scott's Auto Family

JB
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Jack B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
10
Alignment
There is actually a visual difference in the way my vehicle sits…Very pleased with the way Scott’s does business.. Thank you!!!!
Claire K. from Scott's Grand Junction Auto responded on 04/12/2022 07:43 AM

Thank you for leaving us a fantastic review Jack! Our team in Grand Junction strives to make the repair process simple and infomative. We are so glad you are back on the road safely and happily. 

The Scott's Auto Family 

BJ
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Bill J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2022
verified customerVerified Customer
10
Recommended Service
Brought my vehicle back for recommended services! Was not disappointed at all with the service I received! When my work was done, they came and picked me up so I could get my vehicle!
RD
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Rob D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
10
Scott's great customer service.
Just before leaving on 2500 mile RV trip, I discovered my towed vehicle needed an alignment likely due to previous 4 wheeling trip. Scott's was able to fit me in that day for quick alignment and I was on my way. I am sure this saved me money for premature front tire wear. THANK YOU SCOTT'S!
NM
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Norman M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
verified customerVerified Customer
10
Very satisfied
I had a appointment and was taken promptly, the car was serviced and all is well.
Claire K. from Scott's Grand Junction Auto responded on 04/08/2022 08:36 AM

We are so glad that you were taken good care of at your visit Norman. Our team prides themselves on making the daunting task of taking your vehicle to the shop a simple process! Thank you again for your kind words!

The Scott's Auto Family 

Displaying Review 1 - 15 of 23 in total
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