I've been going to Schenker Automotive for over 20 years and always had great service. I recently brought my 2020 Hyundai Sante Fe in for an oil change and tire rotation, and to also remove and repair a tire that had a nail in it and they also replaced my front brake. Everything works great, but I just noticed that one of the wheels, which is fairly new, has been damaged. I checked the other wheels and noticed small marks on the other also. This does not make me happy as I have never seen this tech before who worked on my car. I may start looking elsewhere to bring my cars if this is the kind of service I'm going to get and also let my family know as everyone takes their cars there. I'm sorry but this service is not acceptable for me.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
