I went to Safeway less than 6 months ago to have my light bulbs in my headlights replaced the young guy there gave me a deal and replaced both for $100. I go in there today and the owner tells me $75 for one bulb the pricing is ridiculous… this not the first time this has happened with this owner… I was charged over $400 for a job they could not complete… after they had my car for 24hrs. They thought I was gonna leave my car while they keep on guess…
Service M. from Safeway Auto Center responded on 04/08/2025 04:51 AM
THIS PERSON DID NOT HAVE ANY REPAIRS DONE TO THIS VEHICLE HERE IN REGARDS TO LIGHTS. SHE ASKED FOR A PRICE. I QUOTED HER. SHE LEFT. I CLOSED THE QUOTE OUT. SO NO SCORE SHOULD EVEN HAVE BEEN REQUESTED FROM THE CUSTOMER. PLEASE DELETE THIS. THANK YOU.
I talk to Brian that owns Mr pizza and told me to go see them about getting my car service I was happy for the service they did on my truck told Me I need brakes done on my truck this isbthe first time I ever been there and I will keep my truck service there
I’ve been coming here for over a year now. Anything that needs to get fixed they can do it. Their customer service is outstanding. They explain everything to you and if you have any questions they are their to with no hesitation. They also have the fix now pay later which has been a life saver. Their prices aren’t too high. And with the pay later you have 90 days to pay same as cash before any interest is added. I’ve never had interest added to mine and I love it. I recommend this car place to all my friends and family all the time.
They fixed a multitude of problems in one days time. The guy at the front (I can't remember his name) was very helpful and reassuring. Had a shuttle and dropped me off and picked me up. Lights are off on my dashboard, everything sounds great! Phenomenal experience.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.