business image

Russell's Auto Repair & Paint

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(122 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Russell ‘s Auto Repair Inc. has a staff of experienced professionals to assist you with almost any repair service. Talk to anyone on our team, including Russell, Rusty, or Michael. We are led by a father and son team. Our mechanics can work with any auto insurance policy when applicable. We also accept most extended warranties. All of our Russell ‘s Auto Repair Inc. has a staff of experienced professionals to assist you with almost any repair service. Talk to anyone on our team, including Russell, Rusty, or Michael. We are led by a father and son team. Our mechanics can work with any auto insurance policy when applicable. We also accept most extended warranties. All of our work is guaranteed and we employ some of the best technicians in the country. We take pride in offering prompt service with quick turnaround time. ...more

Categories
Auto Repair, Body Shop, Car Maintenance
Contact
(985) 345-4468

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
16266 LA-442 Tickfaw, LA 70466-2006

Affiliations

NAPA
Russell's Auto Repair & Paint's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(122 Reviews)

DC
gravatar
Donald C.
Tickfaw, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2023
verified customerVerified Customer
9
Prompt he had the materials ordered and had had my truck ready in a day
They had the materials in the shop and got my truck back within the next day

CP
gravatar
Corine P.
Hammond, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2023
verified customerVerified Customer
10
Amazing
Such a warm atmosphere the moment I stepped outta my car… office staff was so friendly , kind and very helpful to my needs. I believe Mr Russell operating in his calling to service people his kindness speaks the love of God. The concern's that I had with my car was met in a timely manner as well, yes I will be back in the near future.

SB
Susan B.
Holden, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2023
verified customerVerified Customer
10
Excellent Service!
I called Russels's Mechanic and spoke with Michael. He called me back immediately and gave me an estimate on how much it would cost to have my vehicle repaired, which was a good price. After pulling the transmission to repair a throw out baron and clutch plate, he saw the clutch cable and flywheel needed to be fixed. He kept me updated on everything he needed to replace to repair my car properly. I was surprised how quickly he started and finished my car! He's very friendly and treats your vehicle like it was his own! I highly recommend Russell's and finally found a mechanic that I trust!! My car runs great and I'm one happy customer!!

PB
gravatar
Pat B.
Kentwood, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2023
verified customerVerified Customer
10
Kia Sportage
I thought it was just an appointment to get my car fixed. It was far greater than that. It was a Devine appointment by God to talk about
Him & His love for us. O how faithful is our God.
My car is fixed & runs better than it ever did!! His work is excellent!!

GF
gravatar
Gloria F.
Tickfaw, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2023
verified customerVerified Customer
10
Great
Great

Verified Customer
Independence, LA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2023
verified customerVerified Customer
9
2013 hyundai
Refreshingly considerate and respectful.

ES
Elroy S.
Loranger, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2023
verified customerVerified Customer
10
Russell’s provides services that I can depend on
Friendly and go the extra mile to help with car repairs

JE
Jack E.
Tickfaw, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
10
Top notch!
I had a minor oil leak, couldn't leave the car, we made an appointment for the following week early in the morning and a half hour later I was on my way.

SH
gravatar
Steve H.
Independence, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2022
verified customerVerified Customer
10
2013 hyundai
Straight forward and goes out of their way to take care of you.

MF
gravatar
Madelyn F.
Covington, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2022
verified customerVerified Customer
10
Great Service!
Helpful, kind, and quick! Thank you so much

Verified Customer
Independence, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2022
verified customerVerified Customer
10
Always get great service!!!
I have always had a great experience with Mr. Russell and staff. Would recommend to anyone!!

JE
gravatar
Jack E.
Tickfaw, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2022
verified customerVerified Customer
10
Starter problem
Great job finding the loose and broken wire to the Starter etc! I will be back!

SM
gravatar
Scot M.
Denham Springs, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2022
verified customerVerified Customer
10
Exceptional service
I was very impressed with my experience at Russels. They told me they would diagnose the issue with the air conditioner and call me for approval before they repaired anything. Within a few days they called and let me know what needed to be repaired and the total cost associated with this repair. I approved the repairs and they called the next day to let me know it was repaired and ready to be picked up. I would recommend Russell's simply because I felt they were honest, knowledgeable and reasonably priced.

BS
Bo S.
Tickfaw, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2022
verified customerVerified Customer
10
Very professional and price was good and speedy service.
Very professional, good price and speedy service.

LT
gravatar
Lance T.
Tickfaw, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2022
verified customerVerified Customer
10
Always reliable
In my opinion, the most important part of finding a mechanic is finding one who is honest. I know that I don’t have to worry about that when I go to Russell’s Auto. Always honest and up front. Always reliable. I won’t take my vehicles anywhere else.

Displaying Review 1 - 15 of 122 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(515 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(461 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(801 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,341 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.