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SureCritic / Rocha's Auto Service
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Rocha's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(413 Reviews)
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Score Details

5 stars
92%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(530) 222-4390
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Pacific Time (Us & Canada)
2506 Hartnell Ave Ste. A Redding, CA 96003
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Rocha's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(413 Reviews)
Write a Review
Recent Reviews
MS
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meghan s.
Redding, CA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
verified customerVerified Customer
excellent service
very efficient staff, friendly and knowledgeable, I was in and out within a half hour I was very pleased
Recommended
AC
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AMANDA C.
Redding, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
verified customerVerified Customer
Smog
Good
Recommended
VM
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virgina m.
Redding, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
verified customerVerified Customer
Convenient location. Very helpful, friendly staff
I took my vehicle to Rocha's for the 60k service. The local dealer wanted a minimum of $350 for the service, and that was only because I had a prepaid contract for lifetime oil changes and free tire rotation. Rocha's did the same inspection that the dealer would have done and charged me $74.40. All I needed was an air cabin filter. The difference in the price boiled down to the dealer wanting to change all fluids whether they needed changing or not. Upon inspection, Rocha's determined that the vehicle fluids did not need changing. I really appreciate that!
Recommended
JR
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JULIA R.
Redding, CA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
verified customerVerified Customer
Julia Rose.
Wonderful friendly people. Very accommodating I have always been happy with all work done on my vehicles. Would highly recommend .
Recommended
PG
Plena G.
Cottonwood, CA
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2016
verified customerVerified Customer
Category: Service
Spoke with William. He said the business has a group of nice guys who are very efficient. He is very pleased with the business.
Recommended
RW
Robert W.
Redding, CA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2016
verified customerVerified Customer
Category: Service
Spoke with Trica. She said the business was nice and accommodating.
Recommended
RS
Robert S.
Redding, CA
Ford Five Hundred
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2016
verified customerVerified Customer
Category: Service
Robert said this is a good business. During his last visit, he noted he started to feel irritated with the employee working the front counter. He called to schedule an appointment that same day which was approved, and when he took his vehicle in for the service the employee started to argue with the customer saying they did not schedule appointments. Besides the miscommunication with this employee, he was overall satisfied with the services performed on his vehicle.
Recommended
TB
Tim B.
Redding, CA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2016
verified customerVerified Customer
Category: Service
Tim said the service at his business was great. The employees are nice and helpful. He would recommend them for service.
Recommended
CB
Chris B.
Redding, CA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2016
verified customerVerified Customer
Category: Service
Chris said it was an awesome experience and the mechanic was very helpful and was really cool.
Recommended
DM
Dorn M.
Redding, CA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2016
verified customerVerified Customer
Category: Service
Dorn said he always takes his vehicle to this business for service. He would recommend them for service.
Recommended
CH
Chris H.
Cottonwood, CA
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2016
verified customerVerified Customer
Category: Service
Chris said this business had his vehicle for an extended period of time because they received a bad part so they had to order a new one to reinstall it but it was not their fault.
Recommended
KP
Kiefer P.
Redding, CA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2016
verified customerVerified Customer
Category: Service
Kiefer said the business provided great service and Ronnie was very helpful.
Recommended
CL
Chance L.
Redding, CA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2016
verified customerVerified Customer
Category: Service
Chance said the service is good. They fixed his vehicle because his lights were messed up. The employees were all very helpful. He appreciates the work.
Recommended
RN
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RONALD N.
Redding, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2016
verified customerVerified Customer
Friendly, knowledgeable, good pricing
friendly, knowledgeable, good pricing, all around good service
Recommended
ST
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STEVEN T.
Redding, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2016
verified customerVerified Customer
very friendly and feel comfortable that they will do a good job
very nice place, will recommend to friends
Recommended
Displaying Review 1 - 15 of 413 in total
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