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Rick Case Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(89 Reviews)
84
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
11
Total ReScores
4.9
ReScore Average
84
Net Promoter Score ®

Business Details

Contact
(954) 581-5885
No Business Hours Provided

Business Hours

* No Time Zone Provided
925 North State Road 7 Plantation, FL 33317
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(89 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


JV
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Jana V.
Fort Lauderdale, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/13/2022
0
Category: Sales
Problem solved ?
So after my reviews Rick case called me. They will give me 1600$ back what they lied about. 1000$ Florida law paint protection was not what they told me when I got back . Now was deferent story ( transportation fees ) and that I’m lucky it was only 1000 because it could be 3k.. another 600$ teeth prutection money back I’m waiting 2 weeks still nothing . They even didn’t send any protection ducumebt to genesis 2 months . And first time I saw those papers after 6 weeks . It wasn’t my signature on it so basically they toook my money and I dint have protection . They never cslllec genesys for financing but they said I didn’t qualify with 816 credit because they said I have to have it 860.. call ex genesis they said I’m
Qualify with 730 credit . If they finance me through genesys they can’t rip me off . They did 4% financing fir me with credit 816 . Even. They first said is 3,5%
THERE IS MORE STORY INTO IT . But I’m tired of this fraught . Tried to find Russian manager talk to me Russian even. I’m not Russian . They weee thinking he can lie to me and give me more story . . He said he will fix it callled genesis of they aprove me . I calle. Him few times . He said they working on it and might take few days … really ??!! What do I think I’m
An idiot ???!! They were trying extend time because Genesis deal was expiring . Of course I wasn’t spruced unless I get call signer .. really ? Why tell me this 1 day before expiration and 31st of December ???!!!
Guess what I vallled Genesis. Nobody ever called and try to get Genesis financing for me … so all this was just game from then . Liars !!! Never ever again Rick case . They treat women like garbage . I think they do the have mother wife or sister . They probably wasn’t born from women they found them in garbage those people working in Rick case . And if they have woman in their life hope someone do the same to them
KIEL R. from Rick Case Genesis responded on 01/14/2022 08:03 AM

Thank you for your review , we will get in contact with you shortly .


RK
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Richard K.
West Palm Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2021
Not trustworthy
We completed the online purchase request and was contacted by the internet manager to finish the purchase. We received a price which seemed fair enough.
WE told the internet manager Brian that we are an hour away and Please make sure the car is available, ready and cleaned for purchase and delivery.
I stated I even worked there 30 years ago and owned a Kia dealership and BEGGED him not to waste our time and check with the GM and hold the vehicle while we drove down from Palm Beach Gardens. I asked him to take a picture and send it so I was sure they had the vehicle and WOULD not try to SWITCH us.
The manager promised it would be there.
THEY even called ten minutes out to reconfirm.
ANYWAY they sold the vehicle as we were arriving.
THE GM Fares turned his back on my wife and I and walked away as we were talking to him and COULD care less . No solution BUT said he had a cash deal AS that makes zero difference as I could have written a check if necessary. THEY acted as a typical selfish car dealership wanting instant gratification looking for the quick sale then having their WORD mean NOTHING . THEY even had a salesmen smoking a cigar in front of customers standing next to the GM. My wife and I were disgusted by the whole experience. We have referred people here but never will TRUST them again!!
Not Recommended

MS
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Maria S.
San Jose, CA
This review violates the SureCritic Review Policy.

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