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Reed's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(713 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Auto repair shop offering Full Service & Diesel Repair. Auto repair shop offering Full Service & Diesel Repair.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(805) 374-9221

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
57 Taylor Ct Ste A Thousand Oaks, CA 91360
Reed's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(713 Reviews)

CS
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CINDY S.
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service
I was treated as if I’m a family member. I have complete trust and faith in john and his lady in the office was an amazing human being.
Reed's A. from Reed's Automotive responded on 04/14/2025 09:42 AM

It’s wonderful to hear that you felt like family during your visit! We aim to create a welcoming environment, and it sounds like we hit the mark. We're glad to know you have complete trust in us. Just wait until you see our office mascot— we like to think he’s the real star around here! Your support means a lot, and we appreciate you taking the time to share your experience.


RS
ROBERT S.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
John does a great job & gets repairs completed Quickly & a fair price
work was great !
turn around time was great !
Repair cost was fair
Reed's A. from Reed's Automotive responded on 04/13/2025 09:42 AM

We're glad to hear that the work met your expectations and that we kept the wheels turning on the turnaround time! Fair pricing is what we aim for, and it sounds like we hit the mark. If your vehicle needs anything else, we're here and ready to help keep that engine purring. Safe travels!


Verified Customer
Newbury Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great service
John and his crew make u feel important.
Reed's A. from Reed's Automotive responded on 04/13/2025 09:42 AM

We appreciate your feedback! It's great to hear that John and the team make you feel valued. After all, a mechanic shop should feel like a pit stop where everyone gets the red carpet treatment. We strive to keep that service going strong. Safe travels on the roads ahead!


SG
STEVE G.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service
Extremely reasonable! Don't forget to tip your mechanic!
Reed's A. from Reed's Automotive responded on 04/09/2025 09:40 AM

We appreciate your feedback! It sounds like you had a great experience with us, and we’re glad to hear our prices met your expectations. And yes, mechanics deserve a pat on the back too—in the form of a tip, of course. They work hard to keep your wheels turning smoothly! If you need anything else, we're here to help.


MG
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MARK G.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Service
Excellent service, as always!
Reed's A. from Reed's Automotive responded on 04/08/2025 09:39 AM

We're excited to hear that you’ve had an excellent experience with us again! It’s our pleasure to keep your vehicle running smoothly, and we appreciate you trusting us with your automotive needs. Here’s to many more smooth journeys ahead!


JR
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John R.
Agoura Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
10
great service
Good work - THANKS
Reed's A. from Reed's Automotive responded on 04/04/2025 09:42 AM

We're glad to hear that you were pleased with our work! It's always our goal to keep things running smoothly, just like your vehicle. If you ever need more auto assistance or just want to chat about cars, we're here to help. Happy driving!


ED
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Eric D.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Knows how to take care of your car
Great service! Always professional, reliable and friendly.
Reed's A. from Reed's Automotive responded on 04/02/2025 09:43 AM

We're pleased to hear you had a great experience with us! Our team always strives for professionalism, reliability, and a friendly atmosphere. It’s always nice to know that our efforts are recognized. Your car deserves the best, and we're here for it!


RR
Robert R.
Camarillo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Check Engine
Mr Reed and his staff were courteous and professional in the approach they took in repairing my truck the same day I called. Luckily there was a slot in the afternoon to get me in. Approximately 4 hours later I was back on the road. Check engine light distinguished!!
Reed's A. from Reed's Automotive responded on 03/30/2025 09:42 AM

We're glad to hear that your truck is back on the road and that our team could fit you in on such short notice. It's always our goal to tackle those pesky check engine lights before they can start plotting a long-term vacation. We're here if you need us again, and we'll make sure to keep a few slots open for your next visit! Safe travels!


SL
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SCOTT L.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good to be back
John and his crew at Reeds are the best!
Reed's A. from Reed's Automotive responded on 03/29/2025 09:43 AM

We can't help but feel a bit like rockstars after reading your review! It's great to hear that you had a fantastic experience with John and the team at Reed's. We always aim for the best service, and it sounds like we hit the bullseye this time. Your support means a lot to us, and we're here to keep those wheels turning smoothly for you!


RK
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Richard K.
Camarillo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
Triple A vs Reed's
My wife's Corvette would not start and we had it towed to Reed's who diagnosed a dead battery. The battery was a AAA battery still under warranty and we had to meet AAA at Reed's to get a new battery. The AAA driver used his hand held meter and declared the battery was not dead. John, the owner of Reed's took issue with his more sophisticated meter and we ended up buying a new battery from Reed's. They are to be trusted
Reed's A. from Reed's Automotive responded on 03/28/2025 09:40 AM

We appreciate you taking the time to share your experience with us. It sounds like your wife's Corvette went through quite the electrifying adventure. It’s not every day you see a battery dispute turn into a mini-drama, but thankfully, John was on hand to save the day with his high-tech gadgetry. We're glad to hear you felt you could trust us with your vehicle needs. If your Corvette ever needs another pep talk—or just a tune-up—don’t hesitate to swing by.


NR
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Natalie R.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
The BEST!
John is always there especially in an emergency - professional and honest.
Reed's A. from Reed's Automotive responded on 03/27/2025 09:39 AM

We really appreciate your feedback! It's great to know that John's dedication shines through, especially when the pressure is on. You can always count on him for a professional touch and some honesty sprinkled in. Here’s to many more smooth rides ahead!


ED
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ERIC D.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Best service in town!
As always…excellent & professional service. You’re the best John!
Reed's A. from Reed's Automotive responded on 03/26/2025 09:41 AM

We're glad to hear that you found our service to be excellent and professional. It sounds like John is the secret ingredient to your positive experience. We'll keep him on his toes! Your support means a lot to us, and we look forward to keeping your vehicle in top shape.


GF
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GARY F.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Good
Reasonable price
Reed's A. from Reed's Automotive responded on 03/25/2025 09:38 AM

We're glad to hear that you found our prices reasonable! It's our mission to keep your wheels turning without breaking the bank. If you ever need any more automotive assistance, you know where to find us—even if it’s just to chat about the latest car trends. Safe travels on the road!


BM
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BOBBY M.
Calabasas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Truck Service
Today, I received my truck service at this esteemed establishment, and I am thoroughly impressed. Their unwavering honesty and exceptional workmanship have consistently met my expectations. I have been a loyal customer for a quarter of a century, and I continue to recommend their services to others.
Reed's A. from Reed's Automotive responded on 03/24/2025 09:38 AM

We're glad to hear that you had a positive experience with our truck service! A quarter of a century is no small feat, and your loyalty means the world to us. We're all about keeping it honest and delivering top-notch workmanship, so it's great to know we've met your expectations time and time again. By the way, if we had a trophy for customer loyalty, you'd definitely be at the top of the list! Thanks for spreading the good word about us.


SL
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SCOTT L.
Thousand Oaks, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Reeds auto
John is always great and glad to be going back to them!
Reed's A. from Reed's Automotive responded on 03/23/2025 09:43 AM

We appreciate your feedback! It's wonderful to hear that you have such a great experience with our team, especially with John. We believe that consistency is key, much like a well-tuned engine. If you ever need anything else, just give us a holler—preferably not while you're driving!


Displaying Review 1 - 15 of 713 in total
Service Coupons and Posts
We appreciate the shout-out! 🚗✨ At Reed's Automotive, we treat your vehicle like our own because we know it's more than just a car—it's your trusty sidekick! Thanks for the recommendation! #AutoCare #TrustReeds
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Big thanks for the glowing review! We're thrilled you appreciated our thorough inspection and speedy service. Donald and John are always ready to keep your ride in tip-top shape! 🚗✨ We’re here whenever you need us! #ReedsAutomotive #ServiceWithASmile
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