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Razzari Chrysler Jeep Dodge

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(5 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Razzari Dodge Chrysler Jeep in Merced, CA sells and services new & used Chrysler, Dodge, Jeep, Ram vehicles in the greater Merced area and also serves Modesto, Stockton, Fresno and other communities in the Central Valley Razzari Dodge Chrysler Jeep in Merced, CA sells and services new & used Chrysler, Dodge, Jeep, Ram vehicles in the greater Merced area and also serves Modesto, Stockton, Fresno and other communities in the Central Valley

Categories
Auto Maintenance, Oil Change, New Car Dealer
Contact
(209) 722-7407
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1605 Auto Center Drive Merced, CA 95340

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Razzari Dodge Chrysler Jeep in Merced, CA sells and services new & used Chrysler, Dodge, Jeep, Ram vehicles in the greater Merced area and also serves Modesto, Stockton, Fresno and other communities in the Central Valley Razzari Dodge Chrysler Jeep in Merced, CA sells and services new & used Chrysler, Dodge, Jeep, Ram vehicles in the greater Merced area and also serves Modesto, Stockton, Fresno and other communities in the Central Valley

Categories
Auto Maintenance, Oil Change, New Car Dealer
Contact
(209) 722-7407
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1605 Auto Center Drive Merced, CA 95340

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Razzari Dodge Chrysler Jeep in Merced, CA sells and services new & used Chrysler, Dodge, Jeep, Ram vehicles in the greater Merced area and also serves Modesto, Stockton, Fresno and other communities in the Central Valley Razzari Dodge Chrysler Jeep in Merced, CA sells and services new & used Chrysler, Dodge, Jeep, Ram vehicles in the greater Merced area and also serves Modesto, Stockton, Fresno and other communities in the Central Valley

Categories
Auto Maintenance, Oil Change, New Car Dealer
Contact
(209) 722-7407
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1605 Auto Center Drive Merced, CA 95340
All Departments' Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(5 Reviews)

DS
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Darin S.
Bakersfield, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2024
0
Category: Sales
Their word means nothing.
We spoke with a sales rep named Howie regarding a Ram 2500 truck. We said we were very interested in this vehicle as it seemed to be at a solid price. The "problem" was that we lived 170 miles away, and for us to make the drive, we needed the vehicle reserved. "Not a problem", says Howie. "Let me also send you a link so we can save time on the Financials, and everything will be in place when you arrive. It sounded fine to me so I filled out the form, and then got in my truck for nearly 3 hours while we drove to Merced. When I got to the dealership around 3 PM, some flunky informed me that the truck had just sold. Of course, Howard the Coward was nowhere to be found. The manager shook my hand and said he was sorry. He didn't even offer to fill my tank or give me a fair price on a similar vehicle. Needless to say, a business that doesn't keep their word is a business that you should have no business with.

TN
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T N.
Mariposa, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2023
0
Category: Service
Very bad service
My car was taken in for a bumper replacement and check engine light a hole in the radiator headlight was out insurance coverage already paid and after 30 days finally the time came to pick it up drove 13 miles check engine light came on it dies and starts after a short time then I return to razzari problem still not fixed 4000 dollars later 4 days later called said nkow fixed
So picked it up and now got 80 miles truck dies and won't start and in the middle of the road get pulled 2 miles up out of the road and have to sit overnight in the cold and the snow has coverd my truck by morning .Back to the Razzari service and now the are claiming contaminated fuel which was not the way it was when they got it because I had the fuel system already extraction done and tested . So it was false and did it take the 5 days to determine that was the problem.So my insurance company has said the truck is a complete loss and the razzari will not release it to my insurance company so I can get a new truck .

AM
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Alexandra M.
Los Banos, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2019
Horrible experience with service
After my durango being in the dealer for 2 weeks, I pick it up today....spent $500 for them to replace a battery. My car still blows hot air out of the A/C and now I have a shattered passenger side window. YES... my window is shattered, when I confronted the manager she showed me pics saying it came in like that. Yet my tow slip shows zero damage for the window. I asked to see time stamps for the pictures, which she said she had. I asked to see them again however then the pics were not stamped (SHOCKER) but the order inspection date said August 20, 2019. So she claimed it came in that way. Okay but it came in on August 17,2019 so 4 days later it was inspected and had this broken window. So then she claims...well regardless we aren't liable for any damages that happen in our care. THIS IS A FUCKING JOKE. By far the WORST experience I've ever had with a Dodge dealer, not to mention all the issues prior, like them not answering calls, not informing me the day my durango arrived or telling me it was checked in, taking 1.5 weeks to diagnose it and then charging $500 to replace a battery. Then I get my car back, cool it turns on now but my A/C is still broken and now I have a shattered window. Mind you all this on a fucking 4 year old car with only 40,000 miles on it. I'M LITERALLY AT A LOSS OF WORDS FOR THIS DEALERSHIP AND THIS COMPANY
Not Recommended

TN
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Treasure N.
Atwater, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017
Wonderful customer service
Debra Norte is always kind and thoughtful of any questions we have. She wants us to know our truck will have top service . She is very efficient and pleasant to work with. Thank you very much.
Recommended

TN
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Treasure N.
Atwater, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017
Wonderful customer service
Debra Norte is always kind and thoughtful of any questions we have. She wants us to know our truck will have top service . She is very efficient and pleasant to work with. Thank you very much.
Recommended

MM
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Michael M.
Mariposa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2015
verified customerVerified Customer
Category: Service
Razarri Gets the Job Done
Deb and Eric in Service Department have really worked with me to keep my 2010 2500 in top condition. I do a lot of long distance hauls to Montana, and they fixed a couple of nagging problems. Highly recommend them both and will continue to service my dodge here in California.
Recommended

AB
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Andrew B.
Merced, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2015
verified customerVerified Customer
Category: Service
They take care of their customers. great.
Their was a problem with their service to my vehicle. Eric the service supervisor took care of it. Very happy with him.
Recommended

RS
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Richard S.
Merced, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2015
verified customerVerified Customer
Category: Service
Communications Were Very Good
Both cooling fans went out on the car and were replaced a few times until the technician was satisfied that the work was done completely and everything functioned as it should. While it took a few days longer than expected, the communications from the Service Adviser, Adrian (?), was fantastic; always keeping me informed of what was going on.
Way better outcome than my last visit, eh, Eric?! ;)
Recommended

A
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A-Bar Ag Enterprises
Firebaugh, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2015
verified customerVerified Customer
Category: Service
SERVICE
THANKS AGAIN FOR GETTING MY TRUCKS OUT QUICKLY.
Recommended

LN
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Louis Mario N.
Atwater, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2015
verified customerVerified Customer
Category: Service
Very pleasant people
They try to accommodate you in every way, they will give you a ride home if you need it and pick you up. They also try to get you in and out as soon as possible.
Recommended

JL
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Jerry L.
Merced, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
verified customerVerified Customer
Category: Service
Thanks
Always great service, you guys are the best.
Recommended

KS
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Kyle S.
Turlock, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2015
verified customerVerified Customer
Category: Sales
Good customer Service
I had a good experience, walked in, not even sure if I could even get a vehicle for my family, left with a awesome car and great appreciation for staff at Razzari
Recommended

EP
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Elaine P.
Merced, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2015
verified customerVerified Customer
Category: Service
great service
very courteous very concerned about trying to fix my problems a lot better than the Turlock service
Recommended

RD
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Rebecca A D.
Mariposa, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2015
verified customerVerified Customer
Category: Service
dodge journey
very professional and curteous
Recommended

JA
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Jess Chacon A.
Merced, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2015
verified customerVerified Customer
Category: Sales
No pressure buying
My buying experience at Razzari Dodge/Jeep was great! My sales man Chris was informative and very helpful, never was there a pressure to buy!

I have never had this type of experience while trying to buy a car. I went there just to look and walked out with exactly what I wanted!!

Thank you Chris and the entire Razzari Dodge/Jeep team!!!

Jess Aguilar
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